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Weird problem with using code editor

Discussion in 'General Discussion' started by petru, Mar 3, 2014.

  1. petru

    petru Active Member

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    http://forums.cpanel.net/f34/weird-problem-using-code-editor-provided-cpanel-290862.html


    Just wanted to Update that this issue still isn't fixed. I know it's probably more of a Google issue but considering the application is run through Cpanel I would gather there are some compatibility issues. It doesn't happen all the time. Sometimes it's fine but then at times you get this duplication stuff going on. I have witnessed the same view as what Lachezar has Described and Shown in his Screenshot.

    If anyone has found a solution for this yet I'd love to hear it.

    Regards,
    Petru
     
    #1 petru, Mar 3, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    The ticket opened from that thread was ruled to be an issue with Google Chrome. The issue was only reproduced when using the "Zoom" feature in Chrome. The user was advised to contact Chrome support directly to report the issue.

    Thank you.
     
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    #2 cPanelMichael, Mar 3, 2014
  3. simen

    simen Member

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    file manager code editor.png If I've understood this correctly, I'm having the same issue in IE11.

    cPanel 11.44.1.17
     
    #3 simen, Sep 7, 2014
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Please ensure you open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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    #4 cPanelMichael, Sep 8, 2014
  5. simen

    simen Member

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    How do I open a support ticket?
     
    #5 simen, Sep 9, 2014
  6. simen

    simen Member

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    I've found out - but I can't submit the ticket as I have no access to WHM to find the support code, or whatever I needed.

    Can't you take a look at it anyway?
     
    #6 simen, Sep 9, 2014
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    You will need to report this issue to your web hosting provider if you do not have root access to the system. In turn, they can open a ticket with us if they are not able to resolve the issue and determine it's isolated to cPanel's code editor and not the browser.

    Thank you.
     
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    #7 cPanelMichael, Sep 9, 2014
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