weird quota problem

[sleuth1]

on creating any new account in WHM as root the new account immeadiatly shows over 5 Gb of space used, done the obvious > fix quota , changed package, changed username , etc any ideas ? thanks.

 

[Dillard]

Same here!

Same here. Just requested a ticket:

"
On my redhat 8.0 box I created a new account, and it didn't adjust the correct quota. Instead it reported 'Using redhat 6.x/freebsd support' . Tried to run '/scripts/fixquotas' but this made it worse, now all quota's are unlimited.

Tried to run '/scripts/resetquotas --useplandefaults' but this didn't made any difference.

I upgraded one of my other server last weekend to FreeBSD, but besides this RH box is used as master DNS server, they haven't got to do anything with eachother.
"

Very strange! Anyone ?

cPanel.net Support Ticket Number: 29057

 

[sleuth1]

Hi dillard no solution yet , a work around since in my case only root createds the extra large account was to put myself on another domain as a reseller rather than root and then the quotas created were correct . but a wet solution ...

 

[Dillard]

Hi Sleuth1,

I think we had a different quota problem. Mine was that all quotas were "unlimited" and even with a fixquotas I wasn't able to restore this.

2 Tech's of cpanel have looked in my box, and it appears some script was broken because of an update-attempt-failure.

Anyhow, they fixed it (by rewriting a script) and signed in the developers so if necessary they can include this in some update...

Dillard

 

[sleuth1]

pleased for you Dillard , the cpanel tech closed my ticket without a solution ( too hard basket ?) but will try upgrading to latest release, hate doing that but ..