Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Weird Sent Summary results

Discussion in 'E-mail Discussion' started by NWH_Curt, Aug 10, 2016.

  1. NWH_Curt

    NWH_Curt Registered

    Joined:
    Aug 10, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Cincinnati
    cPanel Access Level:
    Root Administrator
    I have a user that I suspected was sending out spam however when I check their sent summary the logs look kind of weird.

    Successful: 1721 - Deferrals: 163351 - Failures: 1301 - Failed and Deferred: 164652 - Total Messages: 3

    Total messages 3 is weird to me? why is that so low? When I try to inspect the user to see the emails I only see 6 records listed.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,896
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Check to ensure your eximstats database is functioning properly with a command such as:

    Code:
    mysqlcheck eximstats
    Also, please also run the following command to verify multiple tailwatchd processes are not running on this system:

    Code:
    ps -elf | grep tailwatch
    Note that CPANEL-7723 was recently published with cPanel 58.0.12 to address an issue where multiple tailwatchd processes resulted in incorrect email counts in the eximstats database:

    Implemented case CPANEL-7723: Prevent multiple copies of tailwatchd from being started.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice