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Weird Sent Summary results

Discussion in 'E-mail Discussions' started by NWH_Curt, Aug 10, 2016.

  1. NWH_Curt

    NWH_Curt Registered

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    I have a user that I suspected was sending out spam however when I check their sent summary the logs look kind of weird.

    Successful: 1721 - Deferrals: 163351 - Failures: 1301 - Failed and Deferred: 164652 - Total Messages: 3

    Total messages 3 is weird to me? why is that so low? When I try to inspect the user to see the emails I only see 6 records listed.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Check to ensure your eximstats database is functioning properly with a command such as:

    Code:
    mysqlcheck eximstats
    Also, please also run the following command to verify multiple tailwatchd processes are not running on this system:

    Code:
    ps -elf | grep tailwatch
    Note that CPANEL-7723 was recently published with cPanel 58.0.12 to address an issue where multiple tailwatchd processes resulted in incorrect email counts in the eximstats database:

    Implemented case CPANEL-7723: Prevent multiple copies of tailwatchd from being started.

    Thank you.
     
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