Weird Subdomain Problem

[abusedreality]

Hi,

A customer is trying to delete a subdomain

Every time he clicks delete, you get a delete confirmation

Then you go back and the stupid thing is still there

Also it will let you add a subdomain with exactly the same name and it doesn't complain

It looks like it doens't know its there

Any ideas?

cPanel.net Support Ticket Number:

 

[NeutralGold]

Originally posted by abusedreality
Hi,

A customer is trying to delete a subdomain

Every time he clicks delete, you get a delete confirmation

Then you go back and the stupid thing is still there

Also it will let you add a subdomain with exactly the same name and it doesn't complain

It looks like it doens't know its there

Any ideas?

cPanel.net Support Ticket Number:

It won't delete the folder, its setup like that because you can create ftp accounts for them and that way it you can remove one or the other and still keep one. Its pretty much a failsafe type deal..

cPanel.net Support Ticket Number:

 

[abusedreality]

no,

Thats not what I meant

I am not talking about the folder

It is still listed in cpanel and it is redirected to an old folder when its supposed to be deleted and redirection removed

cPanel.net Support Ticket Number:

 

[NeutralGold]

Originally posted by abusedreality
no,

Thats not what I meant

I am not talking about the folder

It is still listed in cpanel and it is redirected to an old folder when its supposed to be deleted and redirection removed

cPanel.net Support Ticket Number:

ahh, lol got me, misunderstood you.. Now that I don't know and have never had a problem with.. Maybe someone will help you, have you tried searching the forums?

cPanel.net Support Ticket Number:

 

[abusedreality]

LOL, KNow one else eems to have this problem :-(

Cpanel Submit ticket time I think

cPanel.net Support Ticket Number: