Welcome to the WHM Improvements Discussion area. We would like for this thread to be focused on User Interface improvements to WHM.
Some history and background:
WHM has grown organically over the last dozen major releases. Some parts of the interface were reasonably well designed, others are very difficult to use.
In early 2012, the User Interface team decided to take a stab at incrementally improving the WHM interface. We spent a few months reworking some of the color scheme and navigation features as well as other specific issues.
Several consideration were taken into account:
Additionally, when we looked at the third party themes for WHM, we couldn't find any that worked on the then 11.32 version.
We concluded, rightly or wrongly that we should just replace the current theme with our new one addressing some of the concerns identified above.
After our release of 11.34 changes to WHM Improvements, we realized that some of the changes were not as well received as we hope they would be.
I decided to put together this forum thread to start collecting information on the issues our customers were finding both with our change set from 11.34 and in WHM in general.
Please feel free to add threads for issue you or your customers have identified with WHM. I will monitor this forum regularly, let you all know what changes we are considering for WHM and as we get fixes for both recent and long standing issues, I'll update you to when these changes are coming in a release. From time to time we may also open up our design discussions on specific rewrites and get your feedback early in the development process.
Some history and background:
WHM has grown organically over the last dozen major releases. Some parts of the interface were reasonably well designed, others are very difficult to use.
In early 2012, the User Interface team decided to take a stab at incrementally improving the WHM interface. We spent a few months reworking some of the color scheme and navigation features as well as other specific issues.
Several consideration were taken into account:
- Users were starting to try to access functionality using mobile devices, but were very challenged on many of the pages.
- There were many requests for better keyboard support.
- There were many requests for localization of WHM.
- There was a lot of feedback over the years that the application was not really tuned to customer support scenarios.
Additionally, when we looked at the third party themes for WHM, we couldn't find any that worked on the then 11.32 version.
We concluded, rightly or wrongly that we should just replace the current theme with our new one addressing some of the concerns identified above.
After our release of 11.34 changes to WHM Improvements, we realized that some of the changes were not as well received as we hope they would be.
I decided to put together this forum thread to start collecting information on the issues our customers were finding both with our change set from 11.34 and in WHM in general.
Please feel free to add threads for issue you or your customers have identified with WHM. I will monitor this forum regularly, let you all know what changes we are considering for WHM and as we get fixes for both recent and long standing issues, I'll update you to when these changes are coming in a release. From time to time we may also open up our design discussions on specific rewrites and get your feedback early in the development process.