What do you feel is a reasonable daily email send limit?

[maestroc]

I host a couple dozen of my clients and have always been very overprotective about any possibility of spam being sent out from the server. My current daily send limit on the server is 100 emails per account. I know all of my customers and know that none of them are using their accounts for mass mail purposes so until now it hasn't been a problem. I just brought on a new client though who apparently sends out around 150 or so messages every once in a while to a mailing list. He is not using a mailing program for it other than putting all the names in an outlook email and hitting send.

My question for all of you is what is a good number for a daily send limit? Am I being too protective by limiting it to only 100 per day? For the last two years no problems until this happened so it just hasn't been an issue up until now.

 

[ZenHostingTravis]

I host a couple dozen of my clients and have always been very overprotective about any possibility of spam being sent out from the server. My current daily send limit on the server is 100 emails per account. I know all of my customers and know that none of them are using their accounts for mass mail purposes so until now it hasn't been a problem. I just brought on a new client though who apparently sends out around 150 or so messages every once in a while to a mailing list. He is not using a mailing program for it other than putting all the names in an outlook email and hitting send.

My question for all of you is what is a good number for a daily send limit? Am I being too protective by limiting it to only 100 per day? For the last two years no problems until this happened so it just hasn't been an issue up until now.

Hi @maestroc,

You haven't had problems in two years so I personally wouldn't be drastically changing the amount of emails that can be sent.

You could allow that one particular customer to send more email.

He could purchase a dedicated IP so if it is blacklisted, the rest of the customers on that server aren't affected.

You can monitor the IP address' reputation by a service such as mxtoolbox.com.

Hope that helps!

 

[cPanelLauren]

I think it depends on the client's needs. If they have a mailing list you can append it to cater to that user but I wouldn't globally change it, especially if as @ZenHostingTravis noted you're not having any other issues. I also like the idea of using a dedicated IP for his account - if he's going to have an account that caters to sending mail, at the very least a dedicated IP as well as ensuring he sends mail using that IP address would keep any other users on the server from being affected if your client gets himself in trouble.