From over on the cPanel Blog:
What makes a great feature request
Would you like to influence where we go next with cPanel & WHM? Consider participating in our feature request site. Here are some things to keep in mind when you submit the next great idea for the industry’s leading control panel.
Make sure that it’s actually a feature request. It might be better as a tech support request.
Does your idea restore a feature to full working order? If so, that’s a problem and needs the attention of our tech support team. They will work with you to resolve your issue, or they’ll know how best to escalate the issue to our development teams.
Make sure that your idea doesn’t already exist under another name.
There are many ways to describe an idea. One person might use the technical term for something while another may express it using more broad terms. For example, a feature request about MySQL may be under ‘databases’. Before you submit a new feature request, try searching the site using synonyms like this. Your idea may already exist, but put a different way.
Make sure that we haven’t already covered your concern in another way.
There are many ways to solve a particular problem. cPanel is a product full of solutions to problems. Before submitting a feature request, look for solutions to your problem that we may have already shipped. You can always review our documentation, ask in our forums, or talk with your account manager too.
Read More: What makes a great feature request - cPanel Blog
What makes a great feature request
Would you like to influence where we go next with cPanel & WHM? Consider participating in our feature request site. Here are some things to keep in mind when you submit the next great idea for the industry’s leading control panel.
Make sure that it’s actually a feature request. It might be better as a tech support request.
Does your idea restore a feature to full working order? If so, that’s a problem and needs the attention of our tech support team. They will work with you to resolve your issue, or they’ll know how best to escalate the issue to our development teams.
Make sure that your idea doesn’t already exist under another name.
There are many ways to describe an idea. One person might use the technical term for something while another may express it using more broad terms. For example, a feature request about MySQL may be under ‘databases’. Before you submit a new feature request, try searching the site using synonyms like this. Your idea may already exist, but put a different way.
Make sure that we haven’t already covered your concern in another way.
There are many ways to solve a particular problem. cPanel is a product full of solutions to problems. Before submitting a feature request, look for solutions to your problem that we may have already shipped. You can always review our documentation, ask in our forums, or talk with your account manager too.
Read More: What makes a great feature request - cPanel Blog
