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What the heck is going on?

Discussion in 'General Discussion' started by jackal, Apr 29, 2005.

  1. jackal

    jackal Well-Known Member
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    We are running edge and we just started a monthly backup restore for one of the clients on the server from whm.

    It is restoring every PostgreSQL databases.... on the server for all users..
    Why is it doing all the fricking users and not only the user we are restoring???????
     
  2. jackal

    jackal Well-Known Member
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    ~~~bump~~~
     
  3. chirpy

    chirpy Well-Known Member

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    No idea. Have you tried logging a ticket with cPanel if you hav dirct support?
     
  4. anup123

    anup123 Well-Known Member

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    Backup utility sends shivers down the spine.

    Anup
     
  5. hostcp3

    hostcp3 Well-Known Member

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    Same here just went to restore an account and saw it attempting to restore all those databases, killed it real quick.

    Once again why in the heck bring in another function such as posgres before its fully tested, considering its running in the background using up resources and we have had 1 client in a 500 hundred request this.

    Now its causing account restore issues.
     
  6. salvatore333

    salvatore333 Well-Known Member

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    same here, it restored every database on the entire server.
     
  7. chirpy

    chirpy Well-Known Member

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    Have you logged it in bugzilla? :rolleyes:
     
  8. s_2_s

    s_2_s Well-Known Member

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    exactly same problem
    a fast fix was to stop the PostgreSQL while restoring accounts then restart the service
    but when the restorepkg script works it tries to connect to PostgreSQL service and then fail so no harm but that making the restore very very slow
    any idea why this happens ?
     
  9. BenThomas

    BenThomas Well-Known Member

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    I'm not seeing how this is possible. A bug report is a good place to start, but send in a ticket to my attention so I can access a server with this issue.
     
  10. casey

    casey Well-Known Member

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    Actually, among my customers PostgreSQL is more popular than MySQL. :)
     
  11. dgbaker

    dgbaker Well-Known Member
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    Agree with casey, and since we've had Postgres (since cpanel included it last year) we have not had one single issue with it.
     
  12. s_2_s

    s_2_s Well-Known Member

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    for the thread starter
    if your not going to submit that as bug then allow me to submit a ticket so cpoanel staff can see the bug on a server we have that has this problem <<< last resort
     
  13. salvatore333

    salvatore333 Well-Known Member

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    i disabled PostgreSQL in the service manager but everytime i restore a customers account it restores every PostgreSQL account on the entire server. as far as i know my customers only use mysql. how do i stop this from happening? thanks
     
  14. BenThomas

    BenThomas Well-Known Member

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    Just wanted to note that I have not been able to locate a single support request or bug report in our systems regarding this issue. I'd really like to see if this is an actual issue. I'll reiterate once again that if we can't reproduce the issue on our testing servers, then there's little that can be done to resolve this issue. I've went over all the code involved and can't see how this is possibly happening.
     
  15. nettigritty

    nettigritty Well-Known Member
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    same issue. i think it is because of the presence of a certain username that shouldnt be there. The user ">->" Seems to be in several client control panels.
     
  16. salvatore333

    salvatore333 Well-Known Member

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    After checking the /home directory I do not have any usernames with special characters. Thank you
     
  17. nettigritty

    nettigritty Well-Known Member
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    I think this may also have something to do with cpanel versions.

    I got this error while restoring a mid April backup. However a mid-May backup restored fine.
     
  18. BenThomas

    BenThomas Well-Known Member

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    If someone would submit a support ticket so that we can see this issue in action, then that would be extremely helpful in to resolving it. Since the restore code went into cPanel, it is wholly unchanged, so I don't see how the cPanel version would make much difference.
     
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