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What to check when WHM/cpanel access timeout?

Discussion in 'General Discussion' started by postcd, Aug 10, 2015.

  1. postcd

    postcd Well-Known Member

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    Hello,

    hosted websites are opening, but when i add /cpanel after domain or access WHM via IP
    https://IP:2087/

    it timeout. #
    service cpanel status
    cpsrvd (pid 2212) is running...

    Please what things to check via SSH?
     
    #1 postcd, Aug 10, 2015
    Last edited: Aug 10, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Have you verified cpsrvd is listening for connections? This command should help:

    Code:
    netstat -lnp | grep :208
    You should also check to see if you have any custom IPtables firewall rules that could be blocking access to ports 2086/2087. Or, you can check the /etc/hosts.allow file to see if any host access rules have been enabled.

    Thank you.
     
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