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whats about the proplam and how i can fixed it

Discussion in 'General Discussion' started by fadyjack, Sep 18, 2009.

  1. fadyjack

    fadyjack Member

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    im new user in cpanel and i want try cpanel 15 days free i after selected 15 dyas and write my ip and conuitute registred show this proplam


    There was an error processing your submission:


    Missing a valid IP. xx.xx.xx.xx has been flagged by the cPanel Billing Dept
    .
    help me please i want try cpanel
     
  2. fadyjack

    fadyjack Member

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    i want to fixed this proplam ,help me please

    i want to try cpanel 15 days free and im will register see this proplam
    how i can do now to try cpanel 15 days?


    Missing a valid IP. xx.xx.xx.xx has been flagged by the cPanel Billing Dept
     
  3. Wajdan

    Wajdan Member

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    For immediate, change your main ip and re-install cpanel/whm. :)
     
  4. MattCurry

    MattCurry Well-Known Member

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    Unable to verify

    Hello,

    I do understand your situation. Please fill out a ticket via the link at the bottom of the page so we can get a little bit better look. Please let me know if you have any other questions.

    Thank you,
    Matt Curry
     
  5. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    * merged duplicate threads *
     
  6. Spiral

    Spiral BANNED

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    Fadyjack:

    Using large fonts would be fine to bring emphasis to major items of importance occasionally but please don't post your entire post in large fonts! The same can be said posting multiple posts for the same question!

    The above items are not going to get you an answer any quicker, more attention, and likely annoys other forum members (like myself) and probably Cpanel's own forum management staff too. ;)

    Regarding your question about licensing .... this is an item that would best be addressed by contacting Cpanel directly. Based on the message you posted in huge annoying bold fonts **HINT**, I would gather you either failed to enter your server's primary IP address, mistyped it, or there is something wrong with the IP address you entered (Did you use the real address or a NAT address?).

    If you are in a hurry, I would suggest assigning a new primary IP address to your server and applying for a new Trial license using that new IP information.
    Some server providers may be able to setup Trial and Permanent licenses directly themselves and you can skip the license signup process here entirely.
     
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