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whats the fastest way to get my ftp up and running via WHM

Discussion in 'General Discussion' started by durangod, Sep 27, 2016.

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  1. durangod

    durangod Well-Known Member

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    I have a broken ssh config so i cant get into ssh, my ftp is not working, not even with root so i cant download the file to fix it.

    I need to get my ftp running even unsecured via WHM so i can fix that file.

    Any suggestions, thanks
     
  2. durangod

    durangod Well-Known Member

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    Ill have to do a ticket i guess, i have a config error in my ftp config too, wow not a good day...
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    One available solution to try when SSH access fails is to start a temporary instance of SSH using the SafeSSHRestart Autofixer:

    Code:
    https://IP:2087/cpsess12345678/scripts2/doautofixer?autofix=safesshrestart
    You would replace "IP" with the server's IP address and the session number with what's displayed in your address bar after logging in to WHM. Note that this is simply a temporary instance of SSH that will run on a different port (23 by default), so you can login and determine what's wrong with the standard SSH service.

    Thank you.
     
  4. durangod

    durangod Well-Known Member

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    Thanks but the tech never said anything about that at all to me. He didnt even know there was a third party file manage free from configserver even thought i ask him specifically in the conversation. I dont know what he tried and didnt try. But dont matter now cause its already been wiped and i just got done with the new install but have not configed it yet.

    Thanks for the link IF it happens again i will try that. :)
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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  6. durangod

    durangod Well-Known Member

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    I might do a ticket and ask them how much they might charge me to make 4 accounts for me, 1 for ssh, 1 for smtp, 1 for ftp, and 1 restricted emergency account. I have the file manager installed now and it comes with internal shell so i should never have that problem again. But i may feel better if they did those 4 for me, i can do everyting else, i think.

    Thanks for the link..
     
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  7. durangod

    durangod Well-Known Member

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    Unfortunatly they dont offer this service.
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    You may want to reach out to a system administrator if you require additional help and your hosting provider does not offer that service. You can find a list of system administration services at:

    System Administration Services | cPanel Forums

    Thank you.
     
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