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when i upload file i can see it

Discussion in 'General Discussion' started by sohrab.s.d, Apr 17, 2009.

  1. sohrab.s.d

    sohrab.s.d Member

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    hi
    i have vps cpanel
    have big problem
    when i upload file on cpanel upload is load and compelet 100%
    but i did not see the file on cpanel
    i can upload with ftp
    and i update my cpnel and noy effect
    plaese help me
    thanks
     
  2. tuxicans

    tuxicans Active Member

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    Chances are that you are uploading the file to your home directory and you are checking public_html or vice versa.
     
  3. sohrab.s.d

    sohrab.s.d Member

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    i upload file on public_html in too many account but have problem on all of them
     
  4. tuxicans

    tuxicans Active Member

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    If you are uploading using an FTP client such as smartFTP please check the error logs. Also check the settings once again and confirm the user to which you are logging in and also the upload directory is public_html.

    In short, if the files are getting uploaded to the server it should be there !
     
  5. sohrab.s.d

    sohrab.s.d Member

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    how can i check the eror log
    when i uplaod with ftp all thing goood but when upload with cpanel the file upload is load to100% butwhen i back to folderi can find nothing
     
  6. tuxicans

    tuxicans Active Member

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    Procedure of Checking the error log will depend on which ftp client you are using. For Eg: if you are using smartftp, error messages will be displayed at the bottom of the Host window in the area called Log View.

    Here the best option would be to contact your hosting support and ask him to check server ftp logs and your home folder to see if the file you uploaded is under your home folder.
     
  7. sohrab.s.d

    sohrab.s.d Member

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    sir
    i have no problem with ftp
    i use cute ftp and winscp and can uplaod all thing
    but
    in cpanel can not upload
    it maen thta with ftp all thing good
    but when i upload with cpanel the file uploading load but nothing i can see
     
  8. tuxicans

    tuxicans Active Member

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    Hmm.. Some one should manually check the your account on the server to see the status. Contact your support team.
     
  9. sohrab.s.d

    sohrab.s.d Member

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    sir i have my vps
     
  10. tuxicans

    tuxicans Active Member

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    Still... Some one should manually check the your account on the server to see the status. Contact your support team.

    :)
     
  11. UBERHOST

    UBERHOST Well-Known Member

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    Sounds like you need a good management company for your VPS, or at the very least a host that will look into these issues for you.
     
  12. sohrab.s.d

    sohrab.s.d Member

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    plaese help me if you know about this problem
     
  13. jemmille

    jemmille Member
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    file manager/CMS uploads not working

    I'm seeing the same issue on one of our servers. Customer's can upload via FTP/SFTP but using the filemanager or their applications php uploader it is not working. File manger reports success but the file is not in the directory. I've tested on several customer accounts at this time and all are having the same issue. If I find a resolution today I'll post it here.

    cPanel 11.24.4-R35075 - WHM 11.24.2 - X 3.9
     
  14. DaveUsedToWorkHere

    DaveUsedToWorkHere Well-Known Member

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    Feel free to submit a support request so that we can take a look at your system (see my signature for the link).
     
  15. jemmille

    jemmille Member
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    upcp fixed it

    We scoured the cPanel logs for anything and found nothing. We ran an upcp to get version

    cPanel 11.24.4-R36167 - WHM 11.24.2 - X 3.9

    and it fixed it. Still not sure of the cause, didn't have time to dig too deep before trying an upcp.
     
  16. joker2040

    joker2040 Member

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    I know this may sound silly but how big is the file you are trying to upload via cPanel? Could the connection be timing out?
     
  17. TechGuy

    TechGuy Well-Known Member

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    I'm having the same problem on one of our servers -- already ran upcp to cPanel 11.24.4-R36167 - WHM 11.24.2 - X 3.9
     
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