SOLVED when running /scripts/upcp it takes long time at /findphpversion

Operating System & Version
AlmaLinux 8.5
cPanel & WHM Version
102.0.15

Spirogg

Well-Known Member
Feb 21, 2018
668
142
43
chicago
cPanel Access Level
Root Administrator
hi just wondering if this is normal to run for 4 mins at this process everything else is a lot faster.

also when run Ubuntu /scripts/upcp it finishes every-time quicker than AlmaLinux

this is AlmaLinux and cPanel 102.0.15 running /scripts/upcp

[2022-05-13 04:28:09 -0500] 66% complete
[2022-05-13 04:28:09 -0500] - Finished in 0.020 seconds
[2022-05-13 04:28:09 -0500] Processing: Updating services and databases
[2022-05-13 04:28:09 -0500] - Processing command `/usr/local/cpanel/scripts/findphpversion`
[2022-05-13 04:32:02 -0500] [/usr/local/cpanel/scripts/findphpversion] PHP version file has been updated to 7.4.29
[2022-05-13 04:32:02 -0500] - Finished command `/usr/local/cpanel/scripts/findphpversion` in 233.230 seconds
[2022-05-13 04:32:02 -0500] 67% complete

just wanted to know if this is normal or it gets stuck somewhere in the process and stalls?

Thanks
Spiro
 
Last edited by a moderator:

cPanelWilliam

Administrator
Staff member
Mar 13, 2018
56
8
83
Houston
cPanel Access Level
Root Administrator
Hello!

The /usr/local/cpanel/scripts/findphpversion script uses yum, so any slowness with yum could cause the script to hang. Does running the script manually help to identify the reason for the slowness? Often we see problems with the execution of this script due to repository issues or similar.

If running the script manually does not help to identify the reason for the slowness, I would suggest seeing how long a general yum transaction like "yum check-update" takes to run to ensure yum is responsive. If none of these options help, I would recommend opening a support ticket so our team can log in and take a closer look.
 

mtindor

Well-Known Member
Sep 14, 2004
1,430
92
178
inside a catfish
cPanel Access Level
Root Administrator
I'll sometimes get an email in the middle of the night during the nightly update with an error that the update script didn't finish cleanly. And it was because that findphpversion script didn't finish in time. I do suspect it's a repository thing. I only see it happen on my Almalinux / CloudLinux servers, and as William suggested it is probably a case where the repositories are slow. I love CloudLinux and Almalinux, but their repositories are quite often slow -- and there is always a long list of them that have to be cycled through when a yum update occurs.

Mke
 

Spirogg

Well-Known Member
Feb 21, 2018
668
142
43
chicago
cPanel Access Level
Root Administrator
I'll sometimes get an email in the middle of the night during the nightly update with an error that the update script didn't finish cleanly. And it was because that findphpversion script didn't finish in time. I do suspect it's a repository thing. I only see it happen on my Almalinux / CloudLinux servers, and as William suggested it is probably a case where the repositories are slow. I love CloudLinux and Almalinux, but their repositories are quite often slow -- and there is always a long list of them that have to be cycled through when a yum update occurs.

Mke
Thanks
That’s funny you said this.

I just read the other day about people complaining about the repos of cloudlinux on the forums. I will check yum and see if it takes long and then run upcp right after and see if that’s the issue. As @cPanelWilliam suggested.
 

Spirogg

Well-Known Member
Feb 21, 2018
668
142
43
chicago
cPanel Access Level
Root Administrator
@cPanelWilliam @ mtindor


first ran yum check-update ( super fast 1 second
then ran /usr/local/cpanel/scripts/findphpversion super fast 1 second
then /scripts/upcp and again super slow at /findphpversion
Code:
[[email protected] ~]# yum check-update
Last metadata expiration check: 2:05:30 ago on Fri 13 May 2022 01:13:38 PM CDT.

kernel.x86_64                                                      4.18.0-372.9.1.el8                                               baseos
kernel-core.x86_64                                                 4.18.0-372.9.1.el8                                               baseos
kernel-modules.x86_64                                              4.18.0-372.9.1.el8                                               baseos
kmod-libs.x86_64                                                   25-19.el8                                                        baseos
[/code[
[code]
[[email protected] ~]# /usr/local/cpanel/scripts/findphpversion
PHP version file has been updated to 7.4.29
Code:
[[email protected] ~]# /scripts/upcp
[2022-05-13 15:19:41 -0500]   Detected cron=0 (Terminal detected)
----------------------------------------------------------------------------------------------------
=> Log opened from cPanel Update (upcp) - Slave (50675) at Fri May 13 15:19:41 2022
[2022-05-13 15:19:41 -0500]   Detected cron=0 (Terminal detected)
[2022-05-13 15:19:41 -0500]   1% complete
[2022-05-13 15:19:41 -0500]   Running Standardized hooks
[2022-05-13 15:19:41 -0500]   2% complete
[2022-05-13 15:19:41 -0500]   mtime on upcp is 1649083028 (Mon Apr  4 09:37:08 2022)
----------------------------------------------------------------------------------------------------
=> Log opened from /usr/local/cpanel/scripts/updatenow (50677) at Fri May 13 15:19:43 2022
[2022-05-13 15:19:43 -0500]   Running version '11.102.0.15' of updatenow.
[2022-05-13 15:19:43 -0500]   Detected version '11.102.0.15' from version file.
[2022-05-13 15:19:43 -0500]   Target version set to '11.102.0.15'
[2022-05-13 15:19:43 -0500]   Up to date (11.102.0.15)
=> Log closed Fri May 13 15:19:43 2022
[2022-05-13 15:19:43 -0500]   17% complete
=> Log closed Fri May 13 15:19:43 2022
----------------------------------------------------------------------------------------------------
=> Log opened from /usr/local/cpanel/scripts/maintenance (50682) at Fri May 13 15:19:43 2022
[2022-05-13 15:19:44 -0500]   Processing: Assuring needed symlinks in 3rdparty/bin are in place.
[2022-05-13 15:19:44 -0500]    - Processing command `/usr/local/cpanel/scripts/link_3rdparty_binaries`
[2022-05-13 15:19:44 -0500]    - Finished command `/usr/local/cpanel/scripts/link_3rdparty_binaries` in 0.023 seconds
[2022-05-13 15:19:44 -0500]   21% complete
[2022-05-13 15:19:44 -0500]   Processing: Setting clock
[2022-05-13 15:19:44 -0500]   22% complete
[2022-05-13 15:19:44 -0500]    - Processing command `/usr/local/cpanel/scripts/rdate`
[2022-05-13 15:19:44 -0500]    - Finished command `/usr/local/cpanel/scripts/rdate` in -0.024 seconds
[2022-05-13 15:19:44 -0500]   23% complete
[2022-05-13 15:19:44 -0500]    - Finished in 0.003 seconds
[2022-05-13 15:19:44 -0500]   Processing: Setting up resolver workarounds
[2022-05-13 15:19:44 -0500]    - Finished in 0.038 seconds
[2022-05-13 15:19:44 -0500]   24% complete
[2022-05-13 15:19:44 -0500]    - Finished in 0.039 seconds
[2022-05-13 15:19:44 -0500]    - Finished in 0.006 seconds
[2022-05-13 15:19:44 -0500]   Processing: Checking RPM DB for corruption
[2022-05-13 15:19:44 -0500]    - Processing command `/usr/local/cpanel/scripts/find_and_fix_rpm_issues`
[2022-05-13 15:19:44 -0500]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   glibc-2.28-189.1.el8.x86_64
[2022-05-13 15:19:44 -0500]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   Testing if rpm_is_working RPM is installed
[2022-05-13 15:19:45 -0500]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   Testing if it's possible to install a simple RPM
[2022-05-13 15:19:46 -0500]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   Verifying...                          ########################################
[2022-05-13 15:19:46 -0500]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   Preparing...                          ########################################
[2022-05-13 15:19:46 -0500]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   Updating / installing...
[2022-05-13 15:19:46 -0500]      [/usr/local/cpanel/scripts/find_and_fix_rpm_issues]   rpm_is_working-1.0-0                  ########################################
[2022-05-13 15:19:51 -0500]   25% complete
[2022-05-13 15:19:51 -0500]    - Finished in 7.108 seconds
[2022-05-13 15:19:51 -0500]   Processing: Running update-packages
[2022-05-13 15:19:51 -0500]    - Processing command `/usr/local/cpanel/scripts/update-packages`
[2022-05-13 15:19:51 -0500]      [/usr/local/cpanel/scripts/update-packages] checkyum version 22.3  (excludes: bind-chroot)
[2022-05-13 15:19:59 -0500]      [/usr/local/cpanel/scripts/update-packages] AlmaLinux 8 - PowerTools                        997 kB/s | 2.4 MB     00:02
[2022-05-13 15:19:59 -0500]      [/usr/local/cpanel/scripts/update-packages] Last metadata expiration check: 0:00:02 ago on Fri May 13 15:19:54 2022.
[2022-05-13 15:19:59 -0500]      [/usr/local/cpanel/scripts/update-packages] Dependencies resolved.
[2022-05-13 15:19:59 -0500]      [/usr/local/cpanel/scripts/update-packages] Nothing to do.
[2022-05-13 15:19:59 -0500]      [/usr/local/cpanel/scripts/update-packages] Complete!
[2022-05-13 15:19:59 -0500]    - Finished command `/usr/local/cpanel/scripts/update-packages` in 7.998 seconds
[2022-05-13 15:19:59 -0500]   26% complete
[2022-05-13 15:19:59 -0500]    - Finished in 7.999 seconds
[2022-05-13 15:19:59 -0500]   27% complete
[2022-05-13 15:19:59 -0500]    - Finished in 0.283 seconds
[2022-05-13 15:19:59 -0500]   Processing: Purging cpupdate.conf of invalid entries
[2022-05-13 15:19:59 -0500]   28% complete
[2022-05-13 15:19:59 -0500]    - Finished in 0.002 seconds
[2022-05-13 15:19:59 -0500]   Purging upcp logs older than 45 days.
[2022-05-13 15:19:59 -0500]   29% complete
[2022-05-13 15:19:59 -0500]    - Finished in 0.001 seconds
[2022-05-13 15:19:59 -0500]   Processing: Updating cPanel signing keys.
[2022-05-13 15:19:59 -0500]    - Processing command `/usr/local/cpanel/scripts/updatesigningkey`
[2022-05-13 15:19:59 -0500]    - Finished command `/usr/local/cpanel/scripts/updatesigningkey` in 0.110 seconds
[2022-05-13 15:19:59 -0500]   30% complete
[2022-05-13 15:19:59 -0500]   Processing: Updating system packages: sysup
[2022-05-13 15:19:59 -0500]    - Processing command `/usr/local/cpanel/scripts/sysup`
[2022-05-13 15:19:59 -0500]      [/usr/local/cpanel/scripts/sysup] checkyum version 22.3  (excludes: bind-chroot)
[2022-05-13 15:20:03 -0500]      [/usr/local/cpanel/scripts/sysup]   All Needed Packages are already installed.
[2022-05-13 15:20:03 -0500]    - Finished command `/usr/local/cpanel/scripts/sysup` in 3.869 seconds
[2022-05-13 15:20:03 -0500]   31% complete
[2022-05-13 15:20:03 -0500]    - Finished in 3.869 seconds
[2022-05-13 15:20:03 -0500]   Processing: Restarting any outdated services
[2022-05-13 15:20:03 -0500]   32% complete
[2022-05-13 15:20:03 -0500]    - Processing command `/usr/local/cpanel/scripts/find_outdated_services --auto`
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services] Looking for outdated services …
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services] 104 files removed
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services]
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services] The system found 4 outdated services:
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services]     cpanellogd
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services]     queueprocd
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services]     lfd
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services]     tailwatchd
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services]
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services] Restarting “cpanellogd” …
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services] The system has restarted “cpanellogd”.
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services]
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services] Restarting “queueprocd” …
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services] The system has restarted “queueprocd”.
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services]
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services] Restarting “lfd” …
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services] The system has restarted “lfd”.
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services]
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services] Restarting “tailwatchd” …
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/find_outdated_services] The system has restarted “tailwatchd”.
[2022-05-13 15:20:11 -0500]    - Finished command `/usr/local/cpanel/scripts/find_outdated_services --auto` in 8.268 seconds
[2022-05-13 15:20:11 -0500]   Processing: Running platform specific optimizations
[2022-05-13 15:20:11 -0500]   33% complete
[2022-05-13 15:20:11 -0500]    - Processing command `/usr/local/cpanel/scripts/vps_optimizer`
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/vps_optimizer] [*] Optimizations have already been performed once. Use --force to redo optimizations
[2022-05-13 15:20:11 -0500]    - Finished command `/usr/local/cpanel/scripts/vps_optimizer` in 0.176 seconds
[2022-05-13 15:20:11 -0500]   34% complete
[2022-05-13 15:20:11 -0500]   Processing: Checking for a valid C Compiler.
[2022-05-13 15:20:11 -0500]    - Processing command `/usr/local/cpanel/scripts/checkccompiler`
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/checkccompiler] C compiler (/usr/bin/gcc) OK (cached Thu May 12 21:26:52 2022)
[2022-05-13 15:20:11 -0500]      [/usr/local/cpanel/scripts/checkccompiler] Tuned C compiler not available because it is not enabled
[2022-05-13 15:20:11 -0500]    - Finished command `/usr/local/cpanel/scripts/checkccompiler` in 0.069 seconds
[2022-05-13 15:20:11 -0500]   35% complete
[2022-05-13 15:20:11 -0500]   Processing: Ensuring locale databases are up to date
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[2022-05-13 15:20:11 -0500]   Processing: Migrating feature lists to current version (if needed)
[2022-05-13 15:20:11 -0500]    - Processing command `/usr/local/cpanel/bin/migrate_all_feature_lists_to_current`
[2022-05-13 15:20:12 -0500]      [/usr/local/cpanel/bin/migrate_all_feature_lists_to_current] Migrated 0 feature list(s)
[2022-05-13 15:20:12 -0500]    - Finished command `/usr/local/cpanel/bin/migrate_all_feature_lists_to_current` in 0.061 seconds
[2022-05-13 15:20:12 -0500]   38% complete
[2022-05-13 15:20:12 -0500]   Processing: Checking for main IP changes
[2022-05-13 15:20:12 -0500]   39% complete
[2022-05-13 15:20:12 -0500]    - Processing command `/usr/local/cpanel/scripts/mainipcheck`
[2022-05-13 15:20:12 -0500]    - Finished command `/usr/local/cpanel/scripts/mainipcheck` in 0.403 seconds
[2022-05-13 15:20:12 -0500]   Processing: Updating neighbor netblocks
[2022-05-13 15:20:12 -0500]   40% complete
[2022-05-13 15:20:12 -0500]    - Processing command `/usr/local/cpanel/scripts/update_neighbor_netblocks`
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[2022-05-13 15:20:12 -0500]   41% complete
[2022-05-13 15:20:12 -0500]   Processing: Updating known proxy ips
[2022-05-13 15:20:12 -0500]   42% complete
[2022-05-13 15:20:12 -0500]    - Processing command `/usr/local/cpanel/scripts/update_known_proxy_ips`
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[2022-05-13 15:20:12 -0500]   Processing: Validating server hostname
[2022-05-13 15:20:12 -0500]   43% complete
[2022-05-13 15:20:12 -0500]    - Processing command `/usr/local/cpanel/scripts/check_valid_server_hostname --notify`
[2022-05-13 15:20:12 -0500]      [/usr/local/cpanel/scripts/check_valid_server_hostname] OK
[2022-05-13 15:20:12 -0500]    - Finished command `/usr/local/cpanel/scripts/check_valid_server_hostname --notify` in 0.139 seconds
[2022-05-13 15:20:12 -0500]   44% complete
[2022-05-13 15:20:12 -0500]   Processing: Validating cPanel system users
[2022-05-13 15:20:12 -0500]    - Processing command `/usr/local/cpanel/scripts/checkusers`
[2022-05-13 15:20:12 -0500]      [/usr/local/cpanel/scripts/checkusers] Homedir: /var/cpanel/userhomes/cpanel
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[2022-05-13 15:20:12 -0500]   45% complete
[2022-05-13 15:20:12 -0500]   Processing: Checking and repairing nameserver config
[2022-05-13 15:20:12 -0500]   46% complete
[2022-05-13 15:20:12 -0500]    - Processing command `/usr/local/cpanel/scripts/fixrndc`
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[2022-05-13 15:20:12 -0500]   Processing: Setting up IP aliases startup
[2022-05-13 15:20:12 -0500]    - Processing command `/usr/local/cpanel/whostmgr/bin/setupipaliases`
[2022-05-13 15:20:13 -0500]    - Finished command `/usr/local/cpanel/whostmgr/bin/setupipaliases` in 0.230 seconds
[2022-05-13 15:20:13 -0500]   48% complete
[2022-05-13 15:20:13 -0500]   Processing: Checking cPanel packages (with no digest check or broken check)
[2022-05-13 15:20:13 -0500]    - Processing command `/usr/local/cpanel/scripts/check_cpanel_pkgs --list-only --long-list --notify --no-digest --no-broken`
[2022-05-13 15:20:14 -0500]    - Finished command `/usr/local/cpanel/scripts/check_cpanel_pkgs --list-only --long-list --notify --no-digest --no-broken` in 1.725 seconds
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[2022-05-13 15:20:14 -0500]   Processing: Running env auto repair
[2022-05-13 15:20:14 -0500]    - Processing command `/usr/local/cpanel/scripts/vzzo-fixer`
[2022-05-13 15:20:14 -0500]    - Finished command `/usr/local/cpanel/scripts/vzzo-fixer` in 0.010 seconds
[2022-05-13 15:20:14 -0500]   50% complete
[2022-05-13 15:20:14 -0500]    - Processing command `/usr/local/cpanel/scripts/quota_auto_fix`
[2022-05-13 15:20:14 -0500]      [/usr/local/cpanel/scripts/quota_auto_fix] quota test: check passed
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[2022-05-13 15:20:14 -0500]   51% complete
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[2022-05-13 15:20:15 -0500]    - Finished command `/usr/local/cpanel/scripts/clear_orphaned_virtfs_mounts --inactiveonly` in 0.181 seconds
[2022-05-13 15:20:15 -0500]   52% complete
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[2022-05-13 15:20:16 -0500]   Processing: Cleaning up orphaned filesystem quotas
[2022-05-13 15:20:16 -0500]   53% complete
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[2022-05-13 15:20:16 -0500]   54% complete
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[2022-05-13 15:20:16 -0500]      [/usr/local/cpanel/scripts/autorepair] Requesting script ... Done
[2022-05-13 15:20:16 -0500]      [/usr/local/cpanel/scripts/autorepair] Auto Repair is running...Running Auto Repair routines
[2022-05-13 15:20:16 -0500]      [/usr/local/cpanel/scripts/autorepair] Finished running Auto Repair routines
[2022-05-13 15:20:16 -0500]      [/usr/local/cpanel/scripts/autorepair] ...Auto Repair is done.
[2022-05-13 15:20:16 -0500]    - Finished command `/usr/local/cpanel/scripts/autorepair autorepair` in 0.518 seconds
[2022-05-13 15:20:16 -0500]    - Processing command `/usr/local/cpanel/scripts/purge_old_config_caches`
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[2022-05-13 15:20:16 -0500]   55% complete
[2022-05-13 15:20:16 -0500]    - Processing command `/usr/local/cpanel/scripts/cleansessions`
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[2022-05-13 15:20:16 -0500]   56% complete
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[2022-05-13 15:20:17 -0500]   Setting up cronjobs
[2022-05-13 15:20:17 -0500]   Setting Up update_db_cache Crontab
[2022-05-13 15:20:17 -0500]   Setting Up update_maiman_cache Crontab
[2022-05-13 15:20:17 -0500]   Setting Up dcpumon Crontab
[2022-05-13 15:20:17 -0500]   58% complete
[2022-05-13 15:20:17 -0500]    - Finished in 0.013 seconds
[2022-05-13 15:20:17 -0500]    - Processing command `/usr/local/cpanel/scripts/dnsqueuecron`
[2022-05-13 15:20:17 -0500]    - Finished command `/usr/local/cpanel/scripts/dnsqueuecron` in 0.013 seconds
[2022-05-13 15:20:17 -0500]   59% complete
[2022-05-13 15:20:17 -0500]   Processing: Rebuild WHM chrome cache
[2022-05-13 15:20:17 -0500]    - Processing command `/usr/local/cpanel/scripts/rebuild_whm_chrome`
[2022-05-13 15:20:17 -0500]    - Finished command `/usr/local/cpanel/scripts/rebuild_whm_chrome` in 0.755 seconds
[2022-05-13 15:20:17 -0500]   60% complete
[2022-05-13 15:20:17 -0500]   Processing: Checking service default SSL/TLS certificates
[2022-05-13 15:20:17 -0500]   61% complete
[2022-05-13 15:20:17 -0500]    - Processing command `/usr/local/cpanel/bin/checkallsslcerts --allow-retry --verbose`
[2022-05-13 15:20:18 -0500]      [/usr/local/cpanel/bin/checkallsslcerts] The system will check for the certificate for the “cpanel” service.
[2022-05-13 15:20:18 -0500]      [/usr/local/cpanel/bin/checkallsslcerts] The system will attempt to verify that the certificate for the “cpanel” service is still valid using OCSP (Online Certificate Status Protocol).
[2022-05-13 15:20:18 -0500]      [/usr/local/cpanel/bin/checkallsslcerts] The certificate for the “cpanel” service passed all checks.
[2022-05-13 15:20:18 -0500]      [/usr/local/cpanel/bin/checkallsslcerts] The system will check for the certificate for the “dovecot” service.
[2022-05-13 15:20:18 -0500]      [/usr/local/cpanel/bin/checkallsslcerts] The system will attempt to verify that the certificate for the “dovecot” service is still valid using OCSP (Online Certificate Status Protocol).
[2022-05-13 15:20:18 -0500]      [/usr/local/cpanel/bin/checkallsslcerts] The certificate for the “dovecot” service passed all checks.
[2022-05-13 15:20:18 -0500]      [/usr/local/cpanel/bin/checkallsslcerts] The system will check for the certificate for the “exim” service.
[2022-05-13 15:20:18 -0500]      [/usr/local/cpanel/bin/checkallsslcerts] The system will attempt to verify that the certificate for the “exim” service is still valid using OCSP (Online Certificate Status Protocol).
[2022-05-13 15:20:18 -0500]      [/usr/local/cpanel/bin/checkallsslcerts] The certificate for the “exim” service passed all checks.
[2022-05-13 15:20:18 -0500]    - Finished command `/usr/local/cpanel/bin/checkallsslcerts --allow-retry --verbose` in 0.389 seconds
[2022-05-13 15:20:18 -0500]   Processing: Purging invalid or soon-to-expire Domain TLS entries for service domains
[2022-05-13 15:20:18 -0500]   62% complete
[2022-05-13 15:20:18 -0500]    - Processing command `/usr/local/cpanel/scripts/check_domain_tls_service_domains.pl --prune`
[2022-05-13 15:20:18 -0500]    - Finished command `/usr/local/cpanel/scripts/check_domain_tls_service_domains.pl --prune` in 0.376 seconds
[2022-05-13 15:20:18 -0500]   63% complete
[2022-05-13 15:20:18 -0500]   Processing: Cleaning up temporary wheel/sudo users
[2022-05-13 15:20:18 -0500]   64% complete
[2022-05-13 15:20:18 -0500]    - Processing command `/usr/local/cpanel/scripts/clean_up_temp_wheel_users`
[2022-05-13 15:20:18 -0500]    - Finished command `/usr/local/cpanel/scripts/clean_up_temp_wheel_users` in 0.198 seconds
[2022-05-13 15:20:18 -0500]   Processing: Rebuilding sprites
[2022-05-13 15:20:18 -0500]    - Finished in 0.003 seconds
[2022-05-13 15:20:18 -0500]   65% complete
[2022-05-13 15:20:18 -0500]    - Finished in 0.003 seconds
[2022-05-13 15:20:18 -0500]   Processing: Updating Reverse DNS Cache
[2022-05-13 15:20:18 -0500]    - Finished in 0.014 seconds
[2022-05-13 15:20:18 -0500]   66% complete
[2022-05-13 15:20:18 -0500]    - Finished in 0.014 seconds
[2022-05-13 15:20:18 -0500]   Processing: Updating services and databases
[2022-05-13 15:20:18 -0500]    - Processing command `/usr/local/cpanel/scripts/findphpversion`
Stuck here waiting still now 3 mins so far
started 15:20:18
stuck for 6 mins
ended 15:26:50
see below time
Code:
[2022-05-13 15:26:50 -0500]      [/usr/local/cpanel/scripts/findphpversion] PHP version file has been updated to 7.4.29
[2022-05-13 15:26:50 -0500]    - Finished command `/usr/local/cpanel/scripts/findphpversion` in 391.487 seconds
[2022-05-13 15:26:50 -0500]   67% complete
[2022-05-13 15:26:50 -0500]    - Processing command `/usr/local/cpanel/scripts/listcheck`
[2022-05-13 15:26:50 -0500]    - Finished command `/usr/local/cpanel/scripts/listcheck` in 0.009 seconds
[2022-05-13 15:26:50 -0500]   68% complete
[2022-05-13 15:26:50 -0500]    - Processing command `/usr/local/cpanel/scripts/purge_modsec_log`
[2022-05-13 15:26:50 -0500]    - Finished command `/usr/local/cpanel/scripts/purge_modsec_log` in 0.146 seconds
[2022-05-13 15:26:50 -0500]   69% complete
[2022-05-13 15:26:50 -0500]    - Processing command `/usr/local/cpanel/scripts/updateuserdomains`
[2022-05-13 15:26:50 -0500]    - Finished command `/usr/local/cpanel/scripts/updateuserdomains` in 0.185 seconds
[2022-05-13 15:26:50 -0500]    - Processing command `/usr/local/cpanel/bin/empty_user_trash --quiet --all`
[2022-05-13 15:26:50 -0500]    - Finished command `/usr/local/cpanel/bin/empty_user_trash --quiet --all` in 0.201 seconds
[2022-05-13 15:26:50 -0500]   70% complete
[2022-05-13 15:26:50 -0500]    - Processing command `/usr/local/cpanel/bin/empty_user_horde_temp_files --quiet --all`
[2022-05-13 15:26:51 -0500]    - Finished command `/usr/local/cpanel/bin/empty_user_horde_temp_files --quiet --all` in 0.210 seconds
[2022-05-13 15:26:51 -0500]   71% complete
[2022-05-13 15:26:51 -0500]    - Processing command `/usr/local/cpanel/scripts/build_maxemails_config`
[2022-05-13 15:26:51 -0500]    - Finished command `/usr/local/cpanel/scripts/build_maxemails_config` in 0.111 seconds
[2022-05-13 15:26:51 -0500]    - Processing command `/usr/local/cpanel/scripts/updateuserdatacache --force`
[2022-05-13 15:26:51 -0500]    - Finished command `/usr/local/cpanel/scripts/updateuserdatacache --force` in 0.134 seconds
[2022-05-13 15:26:51 -0500]   72% complete
[2022-05-13 15:26:51 -0500]   Processing: Checking system maxmem setting
[2022-05-13 15:26:51 -0500]   73% complete
[2022-05-13 15:26:51 -0500]    - Processing command `/usr/local/cpanel/scripts/check_maxmem_against_domains_count --always-fix`
[2022-05-13 15:26:51 -0500]      [/usr/local/cpanel/scripts/check_maxmem_against_domains_count] Minimum “maxmem” value: 4096
[2022-05-13 15:26:51 -0500]      [/usr/local/cpanel/scripts/check_maxmem_against_domains_count] Current “maxmem” value: 4096
[2022-05-13 15:26:51 -0500]      [/usr/local/cpanel/scripts/check_maxmem_against_domains_count]
[2022-05-13 15:26:51 -0500]      [/usr/local/cpanel/scripts/check_maxmem_against_domains_count] Your system’s “maxmem” setting meets the minimum requirements for the number of cPanel accounts on the system.
[2022-05-13 15:26:51 -0500]    - Finished command `/usr/local/cpanel/scripts/check_maxmem_against_domains_count --always-fix` in 0.135 seconds
[2022-05-13 15:26:51 -0500]   74% complete
[2022-05-13 15:26:51 -0500]   Processing: Running various cleanup scripts
[2022-05-13 15:26:51 -0500]    - Processing command `/usr/local/cpanel/scripts/resetmailmanurls`
[2022-05-13 15:26:51 -0500]    - Finished command `/usr/local/cpanel/scripts/resetmailmanurls` in 0.105 seconds
[2022-05-13 15:26:51 -0500]   75% complete
[2022-05-13 15:26:51 -0500]   Processing: Checking MySQL to ensure we can connect
[2022-05-13 15:26:51 -0500]   76% complete
[2022-05-13 15:26:51 -0500]    - Processing command `/usr/local/cpanel/scripts/mysqlconnectioncheck`
[2022-05-13 15:26:51 -0500]    - Finished command `/usr/local/cpanel/scripts/mysqlconnectioncheck` in 0.182 seconds
[2022-05-13 15:26:51 -0500]   Processing: Updating Apache SpamAssassin™ rules
[2022-05-13 15:26:51 -0500]    - Finished in 0.003 seconds
[2022-05-13 15:26:51 -0500]   77% complete
[2022-05-13 15:26:51 -0500]    - Finished in 0.003 seconds
[2022-05-13 15:26:51 -0500]   Processing: Checking PostgreSQL to ensure we can connect
[2022-05-13 15:26:51 -0500]   78% complete
[2022-05-13 15:26:51 -0500]    - Processing command `/usr/local/cpanel/bin/postgrescheck --check-auth --reset-pass-on-fail`
[2022-05-13 15:26:51 -0500]    - Finished command `/usr/local/cpanel/bin/postgrescheck --check-auth --reset-pass-on-fail` in 0.202 seconds
[2022-05-13 15:26:51 -0500]   79% complete
[2022-05-13 15:26:51 -0500]   Processing: Repairing Mailman Permissions
[2022-05-13 15:26:51 -0500]    - Processing command `./check_perms -f --noarchives`
[2022-05-13 15:26:52 -0500]      [./check_perms] No problems found
[2022-05-13 15:26:52 -0500]    - Finished command `./check_perms -f --noarchives` in 0.170 seconds
[2022-05-13 15:26:52 -0500]    - Finished in 0.171 seconds
[2022-05-13 15:26:52 -0500]   Processing: Running sanity checks and notifications
[2022-05-13 15:26:52 -0500]   80% complete
[2022-05-13 15:26:52 -0500]    - Processing command `/usr/local/cpanel/scripts/chkpaths`
[2022-05-13 15:26:52 -0500]    - Finished command `/usr/local/cpanel/scripts/chkpaths` in 0.009 seconds
[2022-05-13 15:26:52 -0500]   81% complete
[2022-05-13 15:26:52 -0500]    - Processing command `/usr/local/cpanel/scripts/hackcheck`
[2022-05-13 15:26:52 -0500]    - Finished command `/usr/local/cpanel/scripts/hackcheck` in 0.032 seconds
[2022-05-13 15:26:52 -0500]    - Processing command `/usr/local/cpanel/scripts/oopscheck`
[2022-05-13 15:26:52 -0500]    - Finished command `/usr/local/cpanel/scripts/oopscheck` in 0.088 seconds
[2022-05-13 15:26:52 -0500]   82% complete
[2022-05-13 15:26:52 -0500]    - Processing command `/usr/local/cpanel/scripts/fixetchosts`
[2022-05-13 15:26:52 -0500]    - Finished command `/usr/local/cpanel/scripts/fixetchosts` in 0.081 seconds
[2022-05-13 15:26:52 -0500]   83% complete
[2022-05-13 15:26:52 -0500]    - Processing command `/usr/local/cpanel/scripts/check_unreliable_resolvers --notify`
[2022-05-13 15:26:52 -0500]      [/usr/local/cpanel/scripts/check_unreliable_resolvers] OK
[2022-05-13 15:26:52 -0500]    - Finished command `/usr/local/cpanel/scripts/check_unreliable_resolvers --notify` in 0.475 seconds
[2022-05-13 15:26:52 -0500]   84% complete
[2022-05-13 15:26:52 -0500]    - Processing command `/usr/local/cpanel/bin/is_script_stuck --script=autossl_check --time=22h --kill --notify=root`
[2022-05-13 15:26:52 -0500]      [/usr/local/cpanel/bin/is_script_stuck] The script “autossl_check” is not stuck
[2022-05-13 15:26:52 -0500]    - Finished command `/usr/local/cpanel/bin/is_script_stuck --script=autossl_check --time=22h --kill --notify=root` in 0.090 seconds
[2022-05-13 15:26:52 -0500]    - Processing command `/usr/local/cpanel/scripts/quotacheck`
[2022-05-13 15:26:53 -0500]      [/usr/local/cpanel/scripts/quotacheck] [quotacheck] Setting I/O priority to reduce system load: best-effort: prio 6
[2022-05-13 15:26:53 -0500]    - Finished command `/usr/local/cpanel/scripts/quotacheck` in 0.219 seconds
[2022-05-13 15:26:53 -0500]   85% complete
[2022-05-13 15:26:53 -0500]    - Processing command `/usr/local/cpanel/scripts/email_archive_maintenance`
[2022-05-13 15:26:53 -0500]    - Finished command `/usr/local/cpanel/scripts/email_archive_maintenance` in 0.072 seconds
[2022-05-13 15:26:53 -0500]   86% complete
[2022-05-13 15:26:53 -0500]    - Processing command `/usr/local/cpanel/scripts/email_hold_maintenance`
[2022-05-13 15:26:53 -0500]    - Finished command `/usr/local/cpanel/scripts/email_hold_maintenance` in 0.066 seconds
[2022-05-13 15:26:53 -0500]    - Processing command `/usr/local/cpanel/scripts/expunge_expired_certificates_from_sslstorage`
[2022-05-13 15:26:53 -0500]      [/usr/local/cpanel/scripts/expunge_expired_certificates_from_sslstorage] Checking for expired certificates for all users.
[2022-05-13 15:26:53 -0500]      [/usr/local/cpanel/scripts/expunge_expired_certificates_from_sslstorage] Found and expunged 0 expired certificates for 'lwook11'.
[2022-05-13 15:26:53 -0500]      [/usr/local/cpanel/scripts/expunge_expired_certificates_from_sslstorage] Found and expunged 0 expired certificates for 'tkwaggy6670'.
[2022-05-13 15:26:53 -0500]      [/usr/local/cpanel/scripts/expunge_expired_certificates_from_sslstorage] Found and expunged 0 expired certificates for 'root'.
[2022-05-13 15:26:53 -0500]    - Finished command `/usr/local/cpanel/scripts/expunge_expired_certificates_from_sslstorage` in 0.238 seconds
[2022-05-13 15:26:53 -0500]   87% complete
[2022-05-13 15:26:53 -0500]    - Processing command `/usr/local/cpanel/scripts/notify_expiring_certificates`
[2022-05-13 15:26:53 -0500]    - Finished command `/usr/local/cpanel/scripts/notify_expiring_certificates` in 0.333 seconds
[2022-05-13 15:26:53 -0500]   88% complete
[2022-05-13 15:26:53 -0500]    - Processing command `/usr/local/cpanel/scripts/notify_expiring_certificates_on_linked_nodes`
[2022-05-13 15:26:53 -0500]    - Finished command `/usr/local/cpanel/scripts/notify_expiring_certificates_on_linked_nodes` in 0.216 seconds
[2022-05-13 15:26:53 -0500]   89% complete
[2022-05-13 15:26:53 -0500]    - Processing command `/usr/local/cpanel/scripts/expunge_expired_transfer_sessions`
[2022-05-13 15:26:54 -0500]    - Finished command `/usr/local/cpanel/scripts/expunge_expired_transfer_sessions` in 0.160 seconds
[2022-05-13 15:26:54 -0500]    - Processing command `/usr/local/cpanel/scripts/expunge_expired_pkgacct_sessions`
[2022-05-13 15:26:54 -0500]    - Finished command `/usr/local/cpanel/scripts/expunge_expired_pkgacct_sessions` in 0.077 seconds
[2022-05-13 15:26:54 -0500]   90% complete
[2022-05-13 15:26:54 -0500]    - Processing command `/usr/local/cpanel/scripts/smartcheck`
[2022-05-13 15:26:54 -0500]      [/usr/local/cpanel/scripts/smartcheck] Using smartcheck version profile "default" for smartctl (unknown)
[2022-05-13 15:26:54 -0500]      [/usr/local/cpanel/scripts/smartcheck] Checking /dev/sda....S.M.A.R.T does not appear to be enabled for this device.
[2022-05-13 15:26:54 -0500]    - Finished command `/usr/local/cpanel/scripts/smartcheck` in 0.150 seconds
[2022-05-13 15:26:54 -0500]   91% complete
[2022-05-13 15:26:54 -0500]    - Processing command `/usr/local/cpanel/scripts/compilerscheck`
[2022-05-13 15:26:54 -0500]    - Finished command `/usr/local/cpanel/scripts/compilerscheck` in 0.021 seconds
[2022-05-13 15:26:54 -0500]    - Processing command `/usr/local/cpanel/scripts/check_mount_procfs`
[2022-05-13 15:26:54 -0500]    - Finished command `/usr/local/cpanel/scripts/check_mount_procfs` in 0.156 seconds
[2022-05-13 15:26:54 -0500]   92% complete
[2022-05-13 15:26:54 -0500]    - Processing command `/usr/local/cpanel/scripts/setup_modsec_db`
[2022-05-13 15:26:54 -0500]    - Finished command `/usr/local/cpanel/scripts/setup_modsec_db` in 0.143 seconds
[2022-05-13 15:26:54 -0500]   93% complete
[2022-05-13 15:26:54 -0500]    - Processing command `/usr/local/cpanel/scripts/modsec_vendor update --auto`
[2022-05-13 15:26:55 -0500]    - Finished command `/usr/local/cpanel/scripts/modsec_vendor update --auto` in 0.377 seconds
[2022-05-13 15:26:55 -0500]   94% complete
[2022-05-13 15:26:55 -0500]    - Processing command `/usr/local/cpanel/bin/check_cpstore_in_sync_with_local_storage`
[2022-05-13 15:26:55 -0500]    - Finished command `/usr/local/cpanel/bin/check_cpstore_in_sync_with_local_storage` in 0.107 seconds
[2022-05-13 15:26:55 -0500]   Processing: Purging old comet files
[2022-05-13 15:26:55 -0500]   95% complete
[2022-05-13 15:26:55 -0500]    - Processing command `/usr/local/cpanel/bin/purge_dead_comet_files --quiet`
[2022-05-13 15:26:55 -0500]    - Finished command `/usr/local/cpanel/bin/purge_dead_comet_files --quiet` in 0.057 seconds
[2022-05-13 15:26:55 -0500]    - Finished in 0.000 seconds
[2022-05-13 15:26:55 -0500]   Processing: Restoring compiler permissions
[2022-05-13 15:26:55 -0500]    - Processing command `/usr/local/cpanel/scripts/compilers restore`
[2022-05-13 15:26:55 -0500]      [/usr/local/cpanel/scripts/compilers] Compilers are disabled for unprivileged users.
[2022-05-13 15:26:55 -0500]    - Finished command `/usr/local/cpanel/scripts/compilers restore` in 0.079 seconds
[2022-05-13 15:26:55 -0500]   Processing: Cleaning up mailbox trash
[2022-05-13 15:26:55 -0500]    - Processing command `/usr/local/cpanel/scripts/dovecot_maintenance --background`
[2022-05-13 15:26:55 -0500]    - Finished command `/usr/local/cpanel/scripts/dovecot_maintenance --background` in 0.378 seconds
[2022-05-13 15:26:55 -0500]   Processing: Checking MySQL Version
[2022-05-13 15:26:55 -0500]   “MySQL” version “8.0” is greater than or equal to the recommended minimum version, “5.7”.
[2022-05-13 15:26:55 -0500]    - Finished in 0.001 seconds
[2022-05-13 15:26:55 -0500]   Processing: Cleaning up root datastores and caches
[2022-05-13 15:26:55 -0500]    - Processing command `/usr/local/cpanel/bin/clean-datastores --background root`
[2022-05-13 15:26:55 -0500]    - Finished command `/usr/local/cpanel/bin/clean-datastores --background root` in 0.132 seconds
[2022-05-13 15:26:55 -0500]    - Finished in 0.000 seconds
[2022-05-13 15:26:55 -0500]    - Finished in 0.000 seconds
[2022-05-13 15:26:55 -0500]    - Finished in 0.001 seconds
[2022-05-13 15:26:56 -0500]    - Finished in 0.593 seconds
[2022-05-13 15:26:56 -0500]   Processing: Cleaning Signature Timestamp Cache
[2022-05-13 15:26:56 -0500]    - Finished in 0.002 seconds
[2022-05-13 15:26:56 -0500]    - Finished in 0.005 seconds
[2022-05-13 15:26:56 -0500]   Processing: Cleaning SpamAssassin DBM files
[2022-05-13 15:26:56 -0500]    - Processing command `/usr/local/cpanel/scripts/spamassassin_dbm_cleaner`
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/scripts/spamassassin_dbm_cleaner] /usr/local/cpanel/scripts/spamassassin_dbm_cleaner:version 1.0
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/scripts/spamassassin_dbm_cleaner] Checking SpamAssassin dbm databases....Done
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/scripts/spamassassin_dbm_cleaner] Checked 2 files for 2 user(s), 2 ok, 0 broken
[2022-05-13 15:26:56 -0500]    - Finished command `/usr/local/cpanel/scripts/spamassassin_dbm_cleaner` in 0.132 seconds
[2022-05-13 15:26:56 -0500]   Processing: Cleaning Roundcube attachment directory
=> Log closed Fri May 13 15:26:56 2022
[2022-05-13 15:26:56 -0500]    - Finished in 0.043 seconds
[2022-05-13 15:26:56 -0500]   Processing: Checking for new security advice
[2022-05-13 15:26:56 -0500]    - Processing command `/usr/local/cpanel/scripts/check_security_advice_changes --notify --background`
[2022-05-13 15:26:56 -0500]    - Finished command `/usr/local/cpanel/scripts/check_security_advice_changes --notify --background` in 0.189 seconds
[2022-05-13 15:26:56 -0500]   Processing: Running former postinstall scripts
[2022-05-13 15:26:56 -0500]    - Processing command `/usr/local/cpanel/bin/dcpumon --killproc`
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/bin/dcpumon] Loading Symbol Table... /usr/local/cpanel/etc/sym/BitchX.sym  ..Done
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/bin/dcpumon] Loading Symbol Table... /usr/local/cpanel/etc/sym/bnc.sym  ..Done
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/bin/dcpumon] Loading Symbol Table... /usr/local/cpanel/etc/sym/eggdrop.sym  ..Done
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/bin/dcpumon] Loading Symbol Table... /usr/local/cpanel/etc/sym/generic-sniffers.sym  ..Done
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/bin/dcpumon] Loading Symbol Table... /usr/local/cpanel/etc/sym/guardservices.sym  ..Done
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/bin/dcpumon] Loading Symbol Table... /usr/local/cpanel/etc/sym/ircd.sym  ..Done
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/bin/dcpumon] Loading Symbol Table... /usr/local/cpanel/etc/sym/psyBNC.sym  ..Done
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/bin/dcpumon] Loading Symbol Table... /usr/local/cpanel/etc/sym/ptlink.sym  ..Done
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/bin/dcpumon] Loading Symbol Table... /usr/local/cpanel/etc/sym/services.sym  ..Done
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/bin/dcpumon] Kill Proc Enabled
[2022-05-13 15:26:56 -0500]      [/usr/local/cpanel/bin/dcpumon] Added Contact [email protected]
[2022-05-13 15:26:56 -0500]    - Finished command `/usr/local/cpanel/bin/dcpumon --killproc` in 0.079 seconds
[2022-05-13 15:26:56 -0500]    - Processing command `/usr/local/cpanel/bin/setupdbmap`
[2022-05-13 15:26:56 -0500]    - Finished command `/usr/local/cpanel/bin/setupdbmap` in 0.021 seconds
[2022-05-13 15:26:56 -0500]    - Processing command `/usr/local/cpanel/bin/fix_userdata_perms`
[2022-05-13 15:26:56 -0500]    - Finished command `/usr/local/cpanel/bin/fix_userdata_perms` in 0.066 seconds
[2022-05-13 15:26:56 -0500]    - Processing command `/usr/local/cpanel/scripts/detect_env_capabilities`
[2022-05-13 15:26:56 -0500]    - Finished command `/usr/local/cpanel/scripts/detect_env_capabilities` in 0.043 seconds
[2022-05-13 15:26:56 -0500]   Processing: Updating cPGreyList Common Mail Providers
[2022-05-13 15:26:56 -0500]    - Processing command `/usr/local/cpanel/scripts/manage_greylisting --init --update_common_mail_providers`
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/manage_greylisting] [*] Initializing database for the cPanel Greylist service.
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/manage_greylisting] [+] Initializing database successfully completed.
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/manage_greylisting] [!] Greylisting is disabled. Skipping common mail providers update.
[2022-05-13 15:26:57 -0500]    - Finished command `/usr/local/cpanel/scripts/manage_greylisting --init --update_common_mail_providers` in0.263 seconds
[2022-05-13 15:26:57 -0500]   Processing: Checking for deprecated PHP local.ini
[2022-05-13 15:26:57 -0500]    - Processing command `/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini --run --verbose`
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini] Processing ea-php74 …
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini]       No local.ini.
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini]  … done!
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini] Processing ea-php80 …
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini]       No local.ini.
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini]  … done!
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini] Processing ea-php81 …
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini]       No local.ini.
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini]  … done!
[2022-05-13 15:26:57 -0500]    - Finished command `/usr/local/cpanel/scripts/migrate_local_ini_to_php_ini --run --verbose` in 0.178 seconds
[2022-05-13 15:26:57 -0500]   Processing: Ensuring an "Active" MySQL profile is set
[2022-05-13 15:26:57 -0500]    - Finished in 0.034 seconds
[2022-05-13 15:26:57 -0500]    - Processing command `/usr/local/cpanel/scripts/check_mysql`
[2022-05-13 15:26:57 -0500]      [/usr/local/cpanel/scripts/check_mysql] “check_mysql” will complete in the background (process ID 51445).
[2022-05-13 15:26:57 -0500]    - Finished command `/usr/local/cpanel/scripts/check_mysql` in 0.196 seconds
[2022-05-13 15:26:57 -0500]   Processing: Checking CloudLinux installation
[2022-05-13 15:26:57 -0500]    - Processing command `/usr/local/cpanel/bin/cloudlinux_update`
[2022-05-13 15:26:57 -0500]    - Finished command `/usr/local/cpanel/bin/cloudlinux_update` in 0.166 seconds
[2022-05-13 15:26:57 -0500]   Processing: Updating plugins data cache
[2022-05-13 15:26:57 -0500]    - Processing command `/usr/local/cpanel/bin/refresh_plugin_cache`
[2022-05-13 15:26:57 -0500]    - Finished command `/usr/local/cpanel/bin/refresh_plugin_cache` in 0.047 seconds
[2022-05-13 15:26:57 -0500]   Processing: Ensuring SSL certificate information for CCS is up to date.
[2022-05-13 15:26:57 -0500]    - Processing command `/usr/local/cpanel/scripts/ccs-check --run --ssl`
[2022-05-13 15:26:57 -0500]    - Finished command `/usr/local/cpanel/scripts/ccs-check --run --ssl` in 0.017 seconds
[2022-05-13 15:26:57 -0500]   Processing: Ensure cpanel-plugins yum repo exists
[2022-05-13 15:26:58 -0500]    - Finished in 0.258 seconds
[2022-05-13 15:26:58 -0500]   Processing: Checking Addon Licenses
[2022-05-13 15:26:58 -0500]    - Finished in 0.023 seconds
[2022-05-13 15:26:58 -0500]   Processing: Updating Public Suffix List
[2022-05-13 15:26:58 -0500]   Processing: Checking End Of Life for current version.
[2022-05-13 15:26:58 -0500]    - Finished in 0.205 seconds
[2022-05-13 15:26:58 -0500]   Processing:
[2022-05-13 15:26:58 -0500] Maintenance complete.
=> Log closed Fri May 13 15:26:58 2022
----------------------------------------------------------------------------------------------------
=> Log opened from cPanel Update (upcp) - Slave (50675) at Fri May 13 15:26:58 2022
[2022-05-13 15:26:58 -0500]   Pre Maintenance completed successfully
[2022-05-13 15:26:58 -0500]   95% complete
[2022-05-13 15:26:58 -0500]   Running Standardized hooks
[2022-05-13 15:26:58 -0500]   100% complete
[2022-05-13 15:26:58 -0500]
[2022-05-13 15:26:58 -0500]     cPanel update completed
[2022-05-13 15:26:58 -0500]   A log of this update is available at /var/cpanel/updatelogs/update.50675.5698030.1652416201.log
[2022-05-13 15:26:58 -0500]   Removing upcp pidfile
[2022-05-13 15:26:58 -0500]
[2022-05-13 15:26:58 -0500] Completed all updates
=> Log closed Fri May 13 15:26:58 2022
[[email protected] ~]#
I do have CSF enabled - will try to disable CSF for a min and run again to see if it stalls

be back
 
Last edited by a moderator:

Spirogg

Well-Known Member
Feb 21, 2018
668
142
43
chicago
cPanel Access Level
Root Administrator
Ok same thing stalls for long time. also happens on edge 104 cPanel on my developers lic.

so this seems to be an issue somewhere i guess if it takes so long..
now I did it 3 mins and on other server 4 mins
but when running yum check-update
super fast 1 second or 2 seconds tops
Code:
[[email protected] ~]# yum check-update
and /usr/local/cpanel/scripts/findphpversion
its all in like 1 second or 2 tops

Last metadata expiration check: 2:05:30 ago on Fri 13 May 2022 01:13:38 PM CDT.

kernel.x86_64                                                      4.18.0-372.9.1.el8                                               baseos
kernel-core.x86_64                                                 4.18.0-372.9.1.el8                                               baseos
kernel-modules.x86_64                                              4.18.0-372.9.1.el8                                               baseos
kmod-libs.x86_64                                                   25-19.el8                                                        baseos
[/code[
[code]
[[email protected] ~]# /usr/local/cpanel/scripts/findphpversion
PHP version file has been updated to 7.4.29
speedtest on server is pretty fast not slow just fyi

Server: Netprotect - Chicago, IL (id = 37497)
ISP:[ redacted]
Latency: 0.60 ms (0.11 ms jitter)
Download: 3935.01 Mbps (data used: 4.5 GB )
Upload: 7920.30 Mbps (data used: 10.8 GB )
Packet Loss: Not available.


Screenshot 2022-05-13 154859.jpg

So i dont think its on my network side of things.

Thanks wonder if I should open ticket @cPanelWilliam ?
or is this normal for everyone to wait 3 - 6 mins at that 66 % findphpversion ?

Kind Regards.
Spiro
 
Last edited:

Spirogg

Well-Known Member
Feb 21, 2018
668
142
43
chicago
cPanel Access Level
Root Administrator
@cPanelWilliam

on another server running Ubuntu
we get no stall at all just fyi

see below

[2022-05-13 16:14:55 -0500] Processing: Updating Reverse DNS Cache
[2022-05-13 16:14:55 -0500] - Finished in 0.025 seconds
[2022-05-13 16:14:55 -0500] 66% complete
[2022-05-13 16:14:55 -0500] - Finished in 0.025 seconds
[2022-05-13 16:14:55 -0500] Processing: Updating services and databases
[2022-05-13 16:14:55 -0500] 67% complete
[2022-05-13 16:14:55 -0500] - Processing command `/usr/local/cpanel/scripts/findphpversion`
[2022-05-13 16:14:58 -0500] [/usr/local/cpanel/scripts/findphpversion] PHP version file has been updated to 7.4.29-1+1.1.cpanel
[2022-05-13 16:14:58 -0500] - Finished command `/usr/local/cpanel/scripts/findphpversion` in 3.236 seconds

[2022-05-13 16:14:58 -0500] - Processing command `/usr/local/cpanel/scripts/listcheck`
[2022-05-13 16:14:58 -0500] - Finished command `/usr/local/cpanel/scripts/listcheck` in 0.005 seconds
[2022-05-13 16:14:58 -0500] 68% complete
[2022-05-13 16:14:58 -0500] - Processing command `/usr/local/cpanel/scripts/purge_modsec_log`
[2022-05-13 16:14:58 -0500] - Finished command `/usr/local/cpanel/scripts/purge_modsec_log` in 0.144 seconds
[2022-05-13 16:14:58 -0500] 69% complete


and again I appreciate your replies @mtindor and @cPanelWilliam

Kind Regards,
Spiro
 

Spirogg

Well-Known Member
Feb 21, 2018
668
142
43
chicago
cPanel Access Level
Root Administrator
@cPRex

do you see this on your /scripts/upcp logs taking this long for this one update

[2022-05-17 14:45:12 -0500] Processing: Updating services and databases
[2022-05-17 14:45:12 -0500] - Processing command `/usr/local/cpanel/scripts/findphpversion`
[2022-05-17 14:48:06 -0500] [/usr/local/cpanel/scripts/findphpversion] PHP version file has been updated to 7.4.29
[2022-05-17 14:48:06 -0500] - Finished command `/usr/local/cpanel/scripts/findphpversion` in 173.753 seconds

and it always says
[2022-05-17 14:48:06 -0500] [/usr/local/cpanel/scripts/findphpversion] PHP version file has been updated to 7.4.29
even though it was already updated ??
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
9,830
1,532
313
cPanel Access Level
Root Administrator
Yes, that operation usually takes a minute or more, but it doesn't run every day. Here's my latest entry for that process:

Code:
[2022-05-03 05:35:52 -0400]   Processing: Updating services and databases
[2022-05-03 05:35:52 -0400]    - Processing command `/usr/local/cpanel/scripts/findphpversion`
[2022-05-03 05:36:43 -0400]      [/usr/local/cpanel/scripts/findphpversion] PHP version file has been updated to 8.0.18
[2022-05-03 05:36:43 -0400]    - Finished command `/usr/local/cpanel/scripts/findphpversion` in 50.738 seconds
A quick grep shows me anywhere from 43 seconds to 400 seconds, so what you're seeing looks normal to me.
 
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Spirogg

Well-Known Member
Feb 21, 2018
668
142
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chicago
cPanel Access Level
Root Administrator
43 seconds to 400 seconds,
just weird on Ubuntu with latest cPanel it takes 3 -5 seconds all the time. on AlmaLinux 8.5 8.6 mine last at least 3-6 mins always.. pain in the ash ;)
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
9,830
1,532
313
cPanel Access Level
Root Administrator
I'm also on Alma and confirmed the differences in time between the two operating systems. It looks like the main difference is the speed of apt vs the slower system of DNS used to query packages and get data. Once I ran "dnf clean all && dnf makecache" on the Alma machine it was MUCH faster about getting my results, taking just under 4 seconds:

Code:
# time /usr/local/cpanel/scripts/findphpversion
PHP version file has been updated to 8.0.18

real    0m3.861s
user    0m3.301s
sys    0m0.275s
So what we're seeing is still normal and expected, just attributed to differences in how the packages are handled.
 
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Spirogg

Well-Known Member
Feb 21, 2018
668
142
43
chicago
cPanel Access Level
Root Administrator
I'm also on Alma and confirmed the differences in time between the two operating systems. It looks like the main difference is the speed of apt vs the slower system of DNS used to query packages and get data. Once I ran "dnf clean all && dnf makecache" on the Alma machine it was MUCH faster about getting my results, taking just under 4 seconds:

Code:
# time /usr/local/cpanel/scripts/findphpversion
PHP version file has been updated to 8.0.18

real    0m3.861s
user    0m3.301s
sys    0m0.275s
So what we're seeing is still normal and expected, just attributed to differences in how the packages are handled.
Thanks for that info. I appreciate you man. !!
 
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