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Where are Sent,Trash, Drafts folders?

Discussion in 'E-mail Discussion' started by mauinet, Oct 2, 2018.

  1. mauinet

    mauinet Active Member

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    I am trying to restore mail folders for a customer from the nightly server backup. Inbox restores but then Sent and other folders did not. When I look in the users mail directory (/home/user/mail/domain/user), there are "cur" and "new", "tmp" and various index files prefixed by "dovecot" or "courier" but no folders for "Sent", "Drafts" or "Trash". Where are these folders or messages stored and how do I restore them? I can access the folders (now empty) in Roundcube. I have attached the folder list from this mail account.

    Thanks,

    Roger
     

    Attached Files:

    #1 mauinet, Oct 2, 2018
  2. 24x7server

    24x7server Well-Known Member

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    Hi,

    The folders you are looking for hidden folders, so if you have shell access you can execute below command on it to view it:
    # cd /home/user/mail/domain/user
    # ls -lah

    If you cPanel only, then go filemanager >> Settings >> view hidden files and then go to same location above and view the files.
     
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    #2 24x7server, Oct 3, 2018
  3. mauinet

    mauinet Active Member

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    Thanks much, that was what I needed, the restore now brought all folders back.

    Roger
     
    #3 mauinet, Oct 3, 2018
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    I'm really glad you got some advice that helped @mauinet - let us know if you have any other questions or concerns!

    Thanks!
     
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    #4 cPanelLauren, Oct 5, 2018
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