Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

where can i find bounced email logs?

Discussion in 'E-mail Discussion' started by djc225, Jun 14, 2012.

  1. djc225

    djc225 Member

    Joined:
    May 20, 2012
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    where can i find logs of emails sent to my server but then were bounced?

    a couple of weeks ago i created a brand new vps and pointed my domain name to it. I created a dns zone (i think correctly) and let it be.

    rackspace email manages my email and Today i realized that i forgot to point the mx records to rackspace, and thus realized that for the past two weeks email sent to this domain have not been delivered.

    i want to find out who has tried to contact me in the past two weeks on this domain. i was told by rackspace that there should be a bounced email log somewhere on the server that the mx records are pointing to.

    How and where do i find this information?
     
  2. mtindor

    mtindor Well-Known Member

    Joined:
    Sep 14, 2004
    Messages:
    1,344
    Likes Received:
    58
    Trophy Points:
    178
    Location:
    inside a catfish
    cPanel Access Level:
    Root Administrator
    The exim logs are /var/log/exim_*. You'll want to sift through /var/log/exim_mainlog* and /var/log/exim_rejectlog*

    m
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 mtindor, Jun 14, 2012
    Last edited: Jun 14, 2012
  3. djc225

    djc225 Member

    Joined:
    May 20, 2012
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    Root Administrator
    i dont have the var/log directory
     
  4. Metro2

    Metro2 Well-Known Member

    Joined:
    May 24, 2006
    Messages:
    408
    Likes Received:
    20
    Trophy Points:
    168
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    What happens when you ssh into the server and give the command "locate exim_mainlog" ?
     
  5. mtindor

    mtindor Well-Known Member

    Joined:
    Sep 14, 2004
    Messages:
    1,344
    Likes Received:
    58
    Trophy Points:
    178
    Location:
    inside a catfish
    cPanel Access Level:
    Root Administrator
    If you don't have a /var/log folder, then either you aren't running cPanel [or any common Linux distro for that matter] or you don't have root access [in which case you need to contact your host].

    m
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice