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Where can I find the SSL/TLS Manager?

Discussion in 'General Discussion' started by Wonderland, Apr 27, 2009.

  1. Wonderland

    Wonderland Registered

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    Hi

    My SSL Certificate has just expired, but I can't find the SSL/TLS Manager button in my cPanel to install a new one.

    Any help getting the SSL Certificate installed would be greatly appreciated.

    Thanks.
     
  2. viraj

    viraj Well-Known Member

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    Twitter:
    SSL/TLS Manager can be found in the WHM & cPanel as well.
    WHM = Main >> SSL/TLS >> SSL Key/Crt Manager
    cPanel : http://xx.xx.xx.xx:2082/frontend/x3/ssl/index.html
    or under the security section
     
  3. Wonderland

    Wonderland Registered

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    Thanks Viraj -- I found it :)

    But now I am having another problem:
    When I try to generate a key so that I can create a CSR, the box where the code should be is empty.

    I have tried on both IE and Firefox, but neither work.

    Any idea how I can fix this so that the key code appears?

    Thanks.
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    This account you're issuing a SSL certificate for, does it have a dedicated IP address?
     
  5. Wonderland

    Wonderland Registered

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    Yes, I have a dedicated IP address.

    Our host revoked a new cert that he incorrectly installed and now we have even less functionality...
    The host has locked off the SSL/TSL section of cPanel, so we are unable to access it at all.

    We purchased a new cert from goDaddy -- it is fully functional and showing valid -- but our site still shows the old revoked cert.

    Any thoughts please?

    Thanks.
     
    #5 Wonderland, Apr 27, 2009
    Last edited: Apr 28, 2009
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Some hosting providers will disable the SSL/TLS functionality in cPanel as they want to install the SSL certificates themselves. You may want to contact them about installing your new SSL certificate.
     
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