cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,267
463
Hello :)

Could you post a screenshot of your cPanel interface? You should see an section for "Statistics". If not, please contact your hosting provider so they can investigate that.

Thank you.
 

Attila Horvath

Registered
Oct 6, 2015
3
0
1
France
cPanel Access Level
Website Owner
Hello, here is the screenshot of the control panel.
There are no stats icon...
There is a Statistics Software Configuration on the left column, but that does not gives me much

upload_2015-10-6_22-47-15.png
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,267
463
Hello :)

You are signed into Web Host Manager. You need to access cPanel as the account username to see that user's statistics. Browse to "List Accounts" in Web Host Manager to see the cPanel icon next to each account.

Thank you.
 

Attila Horvath

Registered
Oct 6, 2015
3
0
1
France
cPanel Access Level
Website Owner
- Removed -

Hello :)

You are signed into Web Host Manager. You need to access cPanel as the account username to see that user's statistics. Browse to "List Accounts" in Web Host Manager to see the cPanel icon next to each account.

Thank you.

Thanks.
You are right, I only have the root login.

I have seen the List Accounts, with only one account.
I did set its password, but with that I can not get in...

Where can I create a user, with what I can log in ?

(I "inherited" this unfinished project, and I would like to finis it, but still lacking some useful skills... That's why I need some help)
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,267
463
I have seen the List Accounts, with only one account.
I did set its password, but with that I can not get in...
You can use IP/cpanel or IP:2082 as a URL for cPanel. Ensure you enter the account username instead of "root".

Thank you.