The Community Forums

Interact with an entire community of cPanel & WHM users.
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Where does the customer see the plan / package in paper lantern

Discussion in 'User Experience' started by DWHS.net, Apr 23, 2015.

  1. DWHS.net

    DWHS.net Well-Known Member
    PartnerNOC

    Joined:
    Jul 28, 2002
    Messages:
    1,569
    Likes Received:
    6
    Trophy Points:
    38
    Location:
    LA, Costa RIca
    cPanel Access Level:
    Root Administrator
    I'm in Paper lantern and cannot for the life of me find where it shows the plan, need to know what plan the customer is on. :(
     
  2. cPanelAdamF

    cPanelAdamF cPanel Product Owner
    Staff Member

    Joined:
    Mar 21, 2013
    Messages:
    174
    Likes Received:
    11
    Trophy Points:
    18
    Location:
    Houston TX
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    When viewing the paper lantern index page, find the statistics sidebar. At the bottom there is an "expand stats" link. Click it to expand the stats sidebar to it's full height. At the bottom of the table of statistics, there's a "Server Information" link. Click that and you'll find their hosting package as the first item in the table.
     
  3. DWHS.net

    DWHS.net Well-Known Member
    PartnerNOC

    Joined:
    Jul 28, 2002
    Messages:
    1,569
    Likes Received:
    6
    Trophy Points:
    38
    Location:
    LA, Costa RIca
    cPanel Access Level:
    Root Administrator
    Sneaky, thank you very much! Would of never though to look there.
     
  4. cPanelAdamF

    cPanelAdamF cPanel Product Owner
    Staff Member

    Joined:
    Mar 21, 2013
    Messages:
    174
    Likes Received:
    11
    Trophy Points:
    18
    Location:
    Houston TX
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    Sure thing. It has been a while since we did that so I apologize that I'm not able to recall the rationale we applied to moving it. Most likely it was that the name of the package isn't nearly as important to know as how many remaining domains or disk space (or email accounts or databases or...) would be.

    The idea is simplification. Things are still there, but users encounter only the most important things first.
     
Loading...

Share This Page