Where to change root email account for server?

jols

Well-Known Member
Mar 13, 2004
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168
This is probably a very easy question to answer, but, how can I change where the default email messages are sent from the server, i.e. rather than roo[email protected]

I can't find where to do this. ???

I thought it was in WHM ---> Basic cPanel/WHM Setup ---> Server Contact E-Mail Address which I have set, but messages from utilities like lfd are still going to [email protected]
 
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csine

Member
Feb 7, 2020
8
2
1
USA
cPanel Access Level
Root Administrator
[email protected] is the correct address for the emails to be sent from because your server hostname is server.hostname.com and not hostname.com
So in other words, you mean its not customizable.... wow!

Well the problem is such emails always end up in my spam folder. So it kind of beats the purpose of notification emails.
Sub domain emails do not have the best sender score reputation. Why even bother to create them?

Also it does not make sense to have email setup for every subdomain I create in cPanel. Its ridiculous and waste of resources. At least an option to avoid auto-creation would be nice.
 
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A Hartonian

Active Member
May 22, 2018
40
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Oman
cPanel Access Level
DataCenter Provider
The point is the receiver of such emails is you as an administrator. Just add the sender in your email contacts so they won't get spammed. I don't see this as a deal breaker. Its just how you utilize it.
 

csine

Member
Feb 7, 2020
8
2
1
USA
cPanel Access Level
Root Administrator
The point is the receiver of such emails is you as an administrator. Just add the sender in your email contacts so they won't get spammed. I don't see this as a deal breaker. Its just how you utilize it.
Actually, it is a deal breaker. The problem here is not the inability to receive notification emails in inbox. I can also create a filter to not send such emails to spam.

The gist of this problem is about the sender reputation. Merely adding a sender in contact list or creating filters, will not fix the spam label of the domain. Not to mention, the server IP sending these emails will end up in RBLs again and again.
 
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quietFinn

Well-Known Member
Feb 4, 2006
1,222
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Finland
cPanel Access Level
Root Administrator
The gist of this problem is about the sender reputation. Merely adding a sender in contact list or creating filters, will not fix the spam label of the domain. Not to mention, the server IP sending these emails will end up in RBLs again and again.
Are you talking about emails that are sent to root?
In my case those mails are sent to my email address, and that email is in one of our servers.
I don't understand how those emails would get the sending server's IP to any black list.
 

Krantz

Registered
Nov 2, 2020
1
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MX
cPanel Access Level
Reseller Owner
Are you talking about emails that are sent to root?
In my case those mails are sent to my email address, and that email is in one of our servers.
I don't understand how those emails would get the sending server's IP to any black list.
I have the same problem.

For the sake of the conversation, my server hostname is server.mydomain.com.

Picture the following scenario, please:

If a hacker comes and attacks my server, what you're suggesting is that I should redirect administrative emails from Cpanel to one of my mail addresses running on the same server, right? What if for some strange reason, the attack manages to freeze even the mail services? how could I notice any problems if the scream for help goes to the same computer with issues?