Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Where's the autossl option in the user account cPanel?

Discussion in 'Security' started by PatrickVeenstra, Nov 6, 2016.

Tags:
  1. PatrickVeenstra

    PatrickVeenstra Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    134
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Barcelona
    cPanel Access Level:
    Root Administrator
    I've just enabled autossl for my account from within WHM, but am unable to find the option in the user / client panel. Where is it?
     
    #1 PatrickVeenstra, Nov 6, 2016
  2. danielpmc

    danielpmc Well-Known Member

    Joined:
    Nov 3, 2016
    Messages:
    76
    Likes Received:
    32
    Trophy Points:
    18
    Location:
    Gainesville, Florida
    cPanel Access Level:
    Reseller Owner
    Hello PatrickVeenstra,

    See if the AutoSSL feature is enabled (checkmarked) within the feature plan that is assigned to the cPanel being used.

    WHM/Packages/Feature Manager/name of cPanels feature list
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 danielpmc, Nov 6, 2016
  3. PatrickVeenstra

    PatrickVeenstra Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    134
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Barcelona
    cPanel Access Level:
    Root Administrator
    It is enabled.
     
    #3 PatrickVeenstra, Nov 7, 2016
  4. danielpmc

    danielpmc Well-Known Member

    Joined:
    Nov 3, 2016
    Messages:
    76
    Likes Received:
    32
    Trophy Points:
    18
    Location:
    Gainesville, Florida
    cPanel Access Level:
    Reseller Owner
    Hello PatrickVeenstra,

    Try WHM/SSLTLS/Manage AutoSSL/Manage Users

    Find the account you need AutoSSL enabled for and click Enable AutoSSL

    This will override the feature list setting and force AutoSSL to be enabled.

    ADDED: AutoSSL is a system service that takes place automatically by cPanel, according to your settings. There is no actual icon that will show in a clients cPanel.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 danielpmc, Nov 7, 2016
    Last edited: Nov 7, 2016
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,802
    Likes Received:
    1,896
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    The user's feature list setting for AutoSSL is used to determine whether AutoSSL is enabled or disabled for the account. For instance, if the feature is disabled for an account, then the AutoSSL feature won't attempt to automatically generate SSL certificates for the domain names added to the account. There's no option in the cPanel UI that corresponds to this feature. It's managed by the root user via the command line, or through Web Host Manager, per the documentation at:

    Manage AutoSSL - Documentation - cPanel Documentation

    Let us know if you have any additional questions.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelMichael, Nov 7, 2016
  6. PatrickVeenstra

    PatrickVeenstra Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    134
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Barcelona
    cPanel Access Level:
    Root Administrator
    Thanks Michael. I ran the WHM option to generate certificates earlier, but didn't realize that it had done so for all accounts without any customer interaction required.
     
    #6 PatrickVeenstra, Nov 7, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Where's autossl option
  1. maxo-tt

    SOLVED where's apxs?

    maxo-tt, Jan 10, 2017, in forum: EasyApache
    Replies:
    2
    Views:
    1,194
    maxo-tt
    Jan 10, 2017
  2. kelsheikh

    Will expiring Comodo certificate use AutoSSL to renew?

    kelsheikh, Oct 9, 2018, in forum: Security
    Replies:
    2
    Views:
    80
    kelsheikh
    Oct 9, 2018
  3. greatwitenorth

    Generating AutoSSL certificate before pointing traffic to server

    greatwitenorth, Oct 3, 2018, in forum: Security
    Replies:
    5
    Views:
    86
    cPanelLauren
    Oct 8, 2018
  4. OptNode Hosting

    Domain Stalled in AutoSSL Queue

    OptNode Hosting, Oct 2, 2018, in forum: Security
    Replies:
    3
    Views:
    98
    Infopro
    Oct 4, 2018
  5. osamaweb

    Removing autossl rules on htaccess

    osamaweb, Sep 30, 2018, in forum: Security
    Replies:
    3
    Views:
    106
    cPanelLauren
    Oct 5, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice