Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Where's the autossl option in the user account cPanel?

Discussion in 'Security' started by PatrickVeenstra, Nov 6, 2016.

Tags:
  1. PatrickVeenstra

    PatrickVeenstra Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    155
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Barcelona
    cPanel Access Level:
    Root Administrator
    I've just enabled autossl for my account from within WHM, but am unable to find the option in the user / client panel. Where is it?
     
    #1 PatrickVeenstra, Nov 6, 2016
  2. danielpmc

    danielpmc Well-Known Member

    Joined:
    Nov 3, 2016
    Messages:
    76
    Likes Received:
    33
    Trophy Points:
    18
    Location:
    Gainesville, Florida
    cPanel Access Level:
    Reseller Owner
    Hello PatrickVeenstra,

    See if the AutoSSL feature is enabled (checkmarked) within the feature plan that is assigned to the cPanel being used.

    WHM/Packages/Feature Manager/name of cPanels feature list
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 danielpmc, Nov 6, 2016
  3. PatrickVeenstra

    PatrickVeenstra Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    155
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Barcelona
    cPanel Access Level:
    Root Administrator
    It is enabled.
     
    #3 PatrickVeenstra, Nov 7, 2016
  4. danielpmc

    danielpmc Well-Known Member

    Joined:
    Nov 3, 2016
    Messages:
    76
    Likes Received:
    33
    Trophy Points:
    18
    Location:
    Gainesville, Florida
    cPanel Access Level:
    Reseller Owner
    Hello PatrickVeenstra,

    Try WHM/SSLTLS/Manage AutoSSL/Manage Users

    Find the account you need AutoSSL enabled for and click Enable AutoSSL

    This will override the feature list setting and force AutoSSL to be enabled.

    ADDED: AutoSSL is a system service that takes place automatically by cPanel, according to your settings. There is no actual icon that will show in a clients cPanel.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 danielpmc, Nov 7, 2016
    Last edited: Nov 7, 2016
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,375
    Likes Received:
    2,044
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    The user's feature list setting for AutoSSL is used to determine whether AutoSSL is enabled or disabled for the account. For instance, if the feature is disabled for an account, then the AutoSSL feature won't attempt to automatically generate SSL certificates for the domain names added to the account. There's no option in the cPanel UI that corresponds to this feature. It's managed by the root user via the command line, or through Web Host Manager, per the documentation at:

    Manage AutoSSL - Documentation - cPanel Documentation

    Let us know if you have any additional questions.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelMichael, Nov 7, 2016
  6. PatrickVeenstra

    PatrickVeenstra Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    155
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Barcelona
    cPanel Access Level:
    Root Administrator
    Thanks Michael. I ran the WHM option to generate certificates earlier, but didn't realize that it had done so for all accounts without any customer interaction required.
     
    #6 PatrickVeenstra, Nov 7, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Where's autossl option
  1. FM Kappungal

    New Thread AutoSSL for additional domains of host server

    FM Kappungal, Mar 21, 2019 at 5:39 AM, in forum: Security
    Replies:
    0
    Views:
    38
    FM Kappungal
    Mar 21, 2019 at 5:39 AM
  2. TechBill

    New Thread How to set up AutoSSL on different port

    TechBill, Mar 20, 2019 at 2:46 PM, in forum: Security
    Replies:
    0
    Views:
    46
    TechBill
    Mar 20, 2019 at 2:46 PM
  3. Alex Stitt

    AutoSSL DNS DCV failures

    Alex Stitt, Mar 20, 2019 at 4:43 AM, in forum: Security
    Replies:
    4
    Views:
    82
    Alex Stitt
    Mar 22, 2019 at 8:15 AM
  4. tomathlm

    AutoSSL Assigning LetsEncrypt cert without it being Installed

    tomathlm, Mar 7, 2019, in forum: Security
    Replies:
    1
    Views:
    429
    cPanelLauren
    Mar 8, 2019
  5. Avi Mandal

    DCV Error - AutoSSL

    Avi Mandal, Mar 5, 2019, in forum: Security
    Replies:
    1
    Views:
    288
    Infopro
    Mar 5, 2019

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice