Where's the autossl option in the user account cPanel?

danielpmc

Well-Known Member
Nov 3, 2016
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33
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usa
cPanel Access Level
Reseller Owner
Hello PatrickVeenstra,

See if the AutoSSL feature is enabled (checkmarked) within the feature plan that is assigned to the cPanel being used.

WHM/Packages/Feature Manager/name of cPanels feature list
 

danielpmc

Well-Known Member
Nov 3, 2016
78
33
18
usa
cPanel Access Level
Reseller Owner
Hello PatrickVeenstra,

Try WHM/SSLTLS/Manage AutoSSL/Manage Users

Find the account you need AutoSSL enabled for and click Enable AutoSSL

This will override the feature list setting and force AutoSSL to be enabled.

ADDED: AutoSSL is a system service that takes place automatically by cPanel, according to your settings. There is no actual icon that will show in a clients cPanel.
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello,

The user's feature list setting for AutoSSL is used to determine whether AutoSSL is enabled or disabled for the account. For instance, if the feature is disabled for an account, then the AutoSSL feature won't attempt to automatically generate SSL certificates for the domain names added to the account. There's no option in the cPanel UI that corresponds to this feature. It's managed by the root user via the command line, or through Web Host Manager, per the documentation at:

Manage AutoSSL - Documentation - cPanel Documentation

Let us know if you have any additional questions.

Thank you.