Hello,
My customer has made hundreds of cpanel Global email filters to discard unwanted spam emails. He complained that he is not able to receive email from a particular email address and then I whitelisted that email address from (Spam Filters > Show Additional Configurations > Edit Spam Whitelist Settings) but emails are still being filtered due to some filters made in cpanel's Global Email Filters.
Here is the screenshot how did he check from Cpanel > Track Delivery

Can someone advise (may be through ssh command) to know which particular filter becoming the cause to discard any particular message ID?
Waiting
Muhammad
My customer has made hundreds of cpanel Global email filters to discard unwanted spam emails. He complained that he is not able to receive email from a particular email address and then I whitelisted that email address from (Spam Filters > Show Additional Configurations > Edit Spam Whitelist Settings) but emails are still being filtered due to some filters made in cpanel's Global Email Filters.
Here is the screenshot how did he check from Cpanel > Track Delivery

Can someone advise (may be through ssh command) to know which particular filter becoming the cause to discard any particular message ID?
Waiting
Muhammad
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