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While browsing my wordpress website all goes to blank..

Discussion in 'Database Discussion' started by kevin_techno, Jul 27, 2011.

  1. kevin_techno

    kevin_techno Registered

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    hi all,

    please help while browsing my wordpress webstite all goes to blank checked plugins folder in FTP...no error found anyone please help....
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Have you checked your error log in cPanel? Have you installed anything new recently to the site? Have you checked with your host?
     
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  3. kevin_techno

    kevin_techno Registered

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    i checked error log nothing found....also while reading on web i found that error might be because of plugins and all...i ranamed the folder but did'nt help....also m not be able to go to the wp-admin page.....
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Can you login to your cPanel properly?
     
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  5. kevin_techno

    kevin_techno Registered

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    Login to Cpanel is OK....i am able to see everything root directory FTP and everything...but still not be able to figure out the problem....
     
    #5 kevin_techno, Jul 29, 2011
    Last edited: Jul 29, 2011
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    In your cPanel, find the Error Log icon and click. With that page open, open a new browser window and try to access your site.
    Next, refresh that page with the Error log open. The most recent errors if any, are you we can assume. What do those errors tell us?
     
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  7. ultimatehosting

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    It's one of your plugins that you may have installed recently, a workaround for this would be access your wordpress database via phpmyadmin, take a backup of your database first and then use the following under SQL;

    UPDATE wp_options SET option_value = 'a:0:{}' WHERE option_name = 'active_plugins';

    This will disable all the existing installed plugins and you should be able to access your site. Once you gain access try enabling one plugin at a time and you'd actually be able to find the culprit this way. :)
     
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