The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

While browsing my wordpress website all goes to blank..

Discussion in 'Database Discussions' started by kevin_techno, Jul 27, 2011.

  1. kevin_techno

    kevin_techno Registered

    Joined:
    Jul 27, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    hi all,

    please help while browsing my wordpress webstite all goes to blank checked plugins folder in FTP...no error found anyone please help....
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,476
    Likes Received:
    202
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Have you checked your error log in cPanel? Have you installed anything new recently to the site? Have you checked with your host?
     
  3. kevin_techno

    kevin_techno Registered

    Joined:
    Jul 27, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    i checked error log nothing found....also while reading on web i found that error might be because of plugins and all...i ranamed the folder but did'nt help....also m not be able to go to the wp-admin page.....
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,476
    Likes Received:
    202
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Can you login to your cPanel properly?
     
  5. kevin_techno

    kevin_techno Registered

    Joined:
    Jul 27, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Login to Cpanel is OK....i am able to see everything root directory FTP and everything...but still not be able to figure out the problem....
     
    #5 kevin_techno, Jul 29, 2011
    Last edited: Jul 29, 2011
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,476
    Likes Received:
    202
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    In your cPanel, find the Error Log icon and click. With that page open, open a new browser window and try to access your site.
    Next, refresh that page with the Error log open. The most recent errors if any, are you we can assume. What do those errors tell us?
     
  7. ultimatehosting

    Joined:
    Jul 30, 2011
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Root Administrator
    It's one of your plugins that you may have installed recently, a workaround for this would be access your wordpress database via phpmyadmin, take a backup of your database first and then use the following under SQL;

    UPDATE wp_options SET option_value = 'a:0:{}' WHERE option_name = 'active_plugins';

    This will disable all the existing installed plugins and you should be able to access your site. Once you gain access try enabling one plugin at a time and you'd actually be able to find the culprit this way. :)
     
Loading...

Share This Page