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White Page on phpmyadmin

Discussion in 'Database Discussion' started by RicXXo, Oct 5, 2015.

  1. RicXXo

    RicXXo Registered

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    Hi ,
    I have a problem with phpmyadmin in WHM Version 11.50.2 (0)

    If I phpmyadmin from the WHM or wants to open cpanel I get after a long load only a white page. What can I do to fix the problem?

    I have root SSH access to and full cPanel & WHM
     
  2. Jcats

    Jcats Well-Known Member

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    Are you saying cPanel itself as well is showing a white page or going to phpmyadmin from both WHM and cPanel shows a blank page?

    What does
    Code:
    # tail -f /usr/local/cpanel/logs/error_log
    Give you when you refresh the blank page
     
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  3. RicXXo

    RicXXo Registered

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    The White Page comes wenn i go from cpanel oder whm in the phpmyadmin page
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Do you notice any error messages in /usr/local/cpanel/logs/error_log when this happens? Does changing the password for the account make a difference?

    Thank you.
     
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  5. RicXXo

    RicXXo Registered

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    Hello,thanks for Reply.

    No error Message with this Problem in error_log. What can i do ;(
     
  6. Jcats

    Jcats Well-Known Member

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    I would run:
    Code:
    # /usr/local/cpanel/bin/updatephpmyadmin --force
    first, see if that fixes it, if not then run:
    Code:
    # /scripts/upcp --force
    Also, are you 100% positive nothing is showing when you tail /usr/local/cpanel/logs/error_log its pretty rare that a blank page (500) gets thrown and doesn't appear there. What if you do,
    Code:
    # tail -f /usr/local/cpanel/logs/access_log
    Refresh the blank page, does the GET request show a 500?
     
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  7. cPanelMichael

    cPanelMichael Forums Analyst
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    Did you try changing the password of the account?

    Thank you.
     
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  8. RicXXo

    RicXXo Registered

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    THANKS ! It Works !

    Thank you very much
    The problem is fixed
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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