The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

White Screen appears after login

Discussion in 'General Discussion' started by Taha Haider, Dec 24, 2015.

  1. Taha Haider

    Taha Haider Member

    Joined:
    Dec 24, 2015
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    jeddah
    cPanel Access Level:
    Root Administrator
    Hi,

    Strangely all clients are receiving white screen after login.

    when we connect through ssh it shows error

    Could not chdir to home directory /home/sshadmin: No such file or directory
    Can't locate local/lib.pm in @INC (@INC contains: /usr/local/lib/perl5/5.8.8/x86 _64-linux /usr/local/lib/perl5/5.8.8 /usr/local/lib/perl5/site_perl/5.8.8/x86_64 -linux /usr/local/lib/perl5/site_perl/5.8.8 /usr/local/lib/perl5/site_perl .).
    BEGIN failed--compilation aborted.


    FTP and Websites aren't working at all showing error of accessible home directory kindly help
     
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,146
    Likes Received:
    34
    Trophy Points:
    48
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello :),

    Have you updated any perl modules on your server ?

    And if you are able to login your server with the root user, then try to update cPanel on your server with the following command.

    Code:
    /scripts/upcp --force
     
  3. Taha Haider

    Taha Haider Member

    Joined:
    Dec 24, 2015
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    jeddah
    cPanel Access Level:
    Root Administrator
    Nope, i have updated nothing, i was just unziping some file through a terminal
    but suddenly this happened


    i have updated cpanel twice but error remain the same
     
  4. Taha Haider

    Taha Haider Member

    Joined:
    Dec 24, 2015
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    jeddah
    cPanel Access Level:
    Root Administrator
    when the cpanel update got finished through web interface
    it was showing
    CDB_File.pm can't be loaded
     
  5. Taha Haider

    Taha Haider Member

    Joined:
    Dec 24, 2015
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    jeddah
    cPanel Access Level:
    Root Administrator
    i have option of bare metal store whole server, if there is no solution for this , i will go for restoring whole server
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,474
    Likes Received:
    202
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Knowing what that was might be useful.
     
  7. Taha Haider

    Taha Haider Member

    Joined:
    Dec 24, 2015
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    jeddah
    cPanel Access Level:
    Root Administrator
    Nothing threat full,
    i was unzipping code-ignitor website , which i copied from one of our servers.

    i just unzip the files to one of our client's home directory.

    unusual issue this one .
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    675
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Please let us know if you encounter any error messages when running the following command:

    Code:
    /scripts/check_cpanel_rpms
    Thank you.
     
Loading...

Share This Page