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Whitelist Not Applying?

Discussion in 'E-mail Discussion' started by WendyMeow, Mar 23, 2018.

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  1. WendyMeow

    WendyMeow Registered

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    I have added an email exactly as it is and with the * before the @ sign on the SpamAssassin's whitelist and on the horde's whitelist. I have closed down everything and reopened it and still no luck.

    Any suggestions?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Can you let us know the corresponding entry in /var/log/exim_mainlog after enabling the rule? EX:

    Code:
    exigrep user@domain /var/log/exim_mainlog
    Please report this issue to your web hosting provider for assistance if you do not have root access to the server.

    Thank you.
     
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