The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

WHM 11.34 - Failing PHP Configuration under cPanel

Discussion in 'General Discussion' started by tecnotronico, Oct 17, 2012.

  1. tecnotronico

    tecnotronico Active Member

    Joined:
    Apr 17, 2004
    Messages:
    28
    Likes Received:
    1
    Trophy Points:
    3
    Fellows,

    Yesterday we have updated the majority of our servers to WHM 11.34.0 and now we have a problem with the function PHP Configuration in cPanel.

    Normally, PHP Configuration allows us to change between PHP versions (4, 5 or default), however, after this update it can’t be done.

    The errors shown are:

    The ".php" file extension will be processed according to the system's default settings.
    An error was encountered while configuring which version of PHP will process the ".php" file extension.

    Then if you clic on “details” it shows:

    [2012-10-17 09:41:05 -0430] die [update_php_mime_types] Attempting to drop privileges as a normal user with RUID 790 at /usr/local/cpanel/Cpanel/AccessIds/ReducedPrivileges.pm line 96 Cpanel::AccessIds::ReducedPrivileges::_allowed_to_reduce_privileges() called at /usr/local/cpanel/Cpanel/AccessIds/ReducedPrivileges.pm line 71 Cpanel::AccessIds::ReducedPrivileges::call_as_user(CODE(0x8ff3588), 790, 785) called at /usr/local/cpanel/bin/update_php_mime_types line 175 eval {...} called at /usr/local/cpanel/bin/update_php_mime_types line 128 exit level [die] [pid=2029] (Attempting to drop privileges as a normal user with RUID 790)

    Somebody knows Why it happens?

    Thanks in advance for your very appreciated prompt support.

    Daniel
     
  2. tecnotronico

    tecnotronico Active Member

    Joined:
    Apr 17, 2004
    Messages:
    28
    Likes Received:
    1
    Trophy Points:
    3
    I just created a support ticket in cPanel for this failure.
     
  3. tecnotronico

    tecnotronico Active Member

    Joined:
    Apr 17, 2004
    Messages:
    28
    Likes Received:
    1
    Trophy Points:
    3
    Here is the answer from the cPanel Ticket/Support people:

    Hello,

    I have been investigating your issue, and at this time it does appear that our developers are aware of the problem; the case number is 61825. Once the issue is resolved in a new build, the ChangeLog for 11.34 will be updated to reflect the fix.

    If you have any further questions or concerns, please feel free to contact us again.

    --
    Sloane Bernstein
    Technical Analyst
    cPanel, Inc.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,764
    Likes Received:
    662
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page