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WHM 11.52 Greylisting feature issue

Discussion in 'E-mail Discussion' started by Un Area, Feb 11, 2016.

  1. Un Area

    Un Area Well-Known Member

    Nov 16, 2006
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    I activated the greylisting feature at WHM with a deferral time of 2 minutes (cause the default of 10 I think is too much)

    Doing this adds some URIBL - BARRACUDA and SPAMRATS configurations to exim. But after activating the greylist feature. No new mail arrives to any account.

    Checking the logs I see things like. ie: sending a test email from a account to a server account, happens the same with any account outside the server:

    2016-02-11 23:03:59 []:36028 X=TLSv1:AES128-SHA:128 CV=no F=<> rejected RCPT <>: "JunkMail rejected - []:36028 - - is in, see: -> Query Refused. See URIBL.COM - Realtime URI Blacklist for more information [Your DNS IP:]"

    I wait, wait, wait and nothing happens after several minutes. So I disabled the feature.

    What is going on? Removing the uribl lines from exim, enables the server to receive emails again.

    Thank you
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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    Could you verify the specific entries added to your /etc/exim.conf file? The RBL you referenced is part of SpamAssassin:

    DnsBlocklists - Spamassassin Wiki

    However, it's not enabled in the default Exim configuration offered in cPanel.

    Thank you.
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