WHM 2 FA autentication not working without any error

shahidi

Active Member
Mar 2, 2006
28
0
151
Hello
I have setup 2FA for WHM only for two server;
As I have checked Date and Time on server and Phone is correct .
There is no error on on security code and only shows again ;
I only see this error on login_log

DEFERRED LOGIN whostmgrd: security token incorrect

Would you please describe why this problem happens ?
Thanks


Version : 94.0.3
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,810
895
313
cPanel Access Level
Root Administrator
Hey there! Can you ensure there are no cookies, browser cache, or old URLs that include the session ID in place when you are testing this? That is one of the most common issues that can cause this, so that is where I'd start.