WHM 5/6 slow ftp upload timesout


Well-Known Member
Aug 14, 2001
Brisbane, Australia
cPanel Access Level
Root Administrator
Up uptil a week ago, everything was fine using latest at that time WHM 5.x with proftpd 1.2.4 but this week i decided to change over from normal FTP connections to Secure FTP connections via cuteftp pro 2.0

at first it worked, then now whenever i upload a small or large file via sftp or regular ftp, the transfer timesout :(

i did a traceroute from my pc to my server it it all looks fine no packet loss at all.....

how can i diagnose a slow ftp uploading problem ?

top part of my /etc/proftpd.conf file contains

# This is a basic ProFTPD configuration file (rename it to 
DisplayConnect /etc/issue.net
DisplayConnect /etc/issue.net
# 'proftpd.conf' for actual use.  It establishes a single server
# and a single anonymous login.  It assumes that you have a user/group
# "nobody" and "ftp" for normal operation and anon.

ServerName                      "ProFTPD"
AuthUserFile /etc/proftpd/passwd.vhosts
LogFormat BytesLog "%b"
ServerType                      standalone
DeferWelcome                    off
DefaultServer                   on
DefaultRoot ~ !wheel

TimeoutLogin 1800
TimeoutIdle 1800
TimeoutNoTransfer 1800
TimeoutStalled 7800

# Port 21 is the standard FTP port.
Port                            21
# Umask 022 is a good standard umask to prevent new dirs and files
# from being group and world writable.
Umask                           022

# Set the user and group that the server normally runs at.
User                            nobody
Group proftpd

# Normally, we want files to be overwriteable.
<Directory />
  AllowOverwrite                on


Well-Known Member
Oct 28, 2002
Hi htere i noticed ot have the same problem on a new server with cpanel 6, My system ad,in has looked at he issue and he cannot see whats causing it either.


Active Member
Feb 20, 2003

We're having the same problem. The connection speed is just fine, but uploads timeout. Normally (even yesterday) I could upload files to the server with speed around 50-70kb/s but today when I tried to upload, the speed started at about 20kb/s and slowly went down until reaching 0kb/s and stopping in the middle of the upload! I've ran traceroutes and even checked /etc/resolv.conf and everything seems to be just fine.

Any ideas?



Well-Known Member
Oct 28, 2002
Yeha still not solved it here there is jsut nothing worng its only one isop i have issues with. even tohught i have 2 isp going through the same carrier.. its so weird as i dont have this issue onthe other server..... Its jsut one... It iwll start upping then sjust drop to 0k as you have and thats it lol