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WHM 64.01 + kernelcare question

Discussion in 'General Discussion' started by Matt Sartori, Mar 28, 2017.

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  1. Matt Sartori

    Matt Sartori Member

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    Hi, I just upgraded to WHM 64.01 and I see a message that says "You must reboot the server to update kernel." but I have KernelCare. Do I still have to reboot? I thought that's what KernelCare was supposed to prevent.

    Thanks.
     
  2. Kelli

    Kelli cPanel Product Owner
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    Hi Matt, you should not have to reboot. That notification was launched in the product and does not currently check KernelCare status, but we are addressing as I type this. This bug will be addressed soon!
     
  3. Matt Sartori

    Matt Sartori Member

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    Thanks, Kelli. I appreciate the update.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The following case was included with cPanel version 64.0.7:

    Fixed case CPANEL-12259: Avoid mistaken reboot suggestion on KernelCare systems.

    Thank you.
     
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  5. mcongosto

    mcongosto Member

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    I am getting this exact same issue again with latest update to v66.0.14

    You must reboot the server to apply kernel updates

    Using KernelCare and it shows everything is allright.

    Should I ignore? i already restarted my server 3 times.

    Best regards,
     
    #5 mcongosto, Aug 23, 2017
    Last edited by a moderator: Aug 23, 2017
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  6. Matt Sartori

    Matt Sartori Member

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    Yep, I'm still having this issue with v66.0.15. KernelCare says everything is up-to-date and I've rebooted about 5 times since this message first appeared. No luck.
     
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  7. cPanelMichael

    cPanelMichael Forums Analyst
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  8. mcongosto

    mcongosto Member

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    Hi

    This is supposed to be fixed with v66.0.17 but it is not.

    thanks.
     
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  9. Andrij

    Andrij Member

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    I have the same issue in 66.0.17.

    All worked good, before server was updated from 64 to 66 branch, than he asked me to reboot in version 66.0.14, i rebooted the server. But after update to 66.0.17 it asking to reboot again.
     
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  10. rpvw

    rpvw Well-Known Member

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    From another thread:

     
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  11. sadasan

    sadasan Active Member

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    I also have the same issue in 66.0.17.

    The following warning message never disappears from WHM and security advisor although the newest kernel version "“3.10.0-714.10.2.lve1.4.63.el7”" is applied. How many times should I reboot?

    You must reboot the server to apply kernel updates.

    Is cPanel working on fixing this issue?

    Thanks.
     
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  12. cPanelMichael

    cPanelMichael Forums Analyst
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