WHM A network error occurred while sending your login request.

goatboynz

Registered
Jul 31, 2014
1
0
1
Brisbane, Queensland, Australia, Australia
cPanel Access Level
Root Administrator
I am getting this all the time when i log into WHM

A network error occurred while sending your login request. Please try again. If this condition persists, contact your network service provider.

Once i login i can click on something then i kicks me out or shows nothing and then ask me to log in.

It all started 2 days ago when one of my forum rooms could not connect to the mysql server.
From what i can see the msql server is ****************ed it will work some time like right after i reboot the server then nothing. i would love to post some logs but i can not even get to them.
If some one is willing to lend me a hand and take a look for me as i am stumped and do not know what to do.

Thanks Goatboy
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,912
2,241
363
Hello :)

Does this happen for all services or is it isolated to WHM? Have you tried running a traceroute from your computer to your server when this happens to see where the connection is dropped?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,912
2,241
363
Have you tried running a traceroute from your computer to your server when this happens to see where the connection is dropped?

Thank you.
 

alias harun

Member
Apr 28, 2007
11
1
153
Malaysia
I have same problem with my server.

But Updating “Cookie IP validation” from “strict” to “loose” in the tweak setting did solve the issue.

It may related with dynamic IP change.