WHM Accelerated 2 doesn't have Migration option

Manetheren

Registered
Jul 11, 2015
1
0
1
Sydney
cPanel Access Level
Reseller Owner
Trying to migrate mail accounts for a client from an old PLESK server I'm decommissioning onto a CPanel server.

Logged into WHM (Accelerated 2) and there is no Migration options in the left hand menu.

Any advice on why this might be and how to get it on there?

Thanks!
 

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danrussell

Well-Known Member
Nov 5, 2014
61
4
58
cPanel Access Level
Root Administrator
Hi :),

It appears that you do not have root access to the server. Your might be having Reseller privileges to your WHM. In that case, you can ask your hosting to provide option to Transfer Accounts.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,216
463
Hello :)

Do you have root access to your server? If so, ensure you access WHM with the "root" username for the full feature set. Otherwise, you won't be able to use the transfer tools in Web Host Manager. You may want to consult with your hosting provider to see if they can initiate the transfer on your behalf.

Thank you.