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WHM Accelerated 2 doesn't have Migration option

Discussion in 'Migrate to cPanel' started by Manetheren, Jul 11, 2015.

  1. Manetheren

    Manetheren Registered

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    Trying to migrate mail accounts for a client from an old PLESK server I'm decommissioning onto a CPanel server.

    Logged into WHM (Accelerated 2) and there is no Migration options in the left hand menu.

    Any advice on why this might be and how to get it on there?

    Thanks!
     

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    #1 Manetheren, Jul 11, 2015
  2. danrussell

    danrussell Well-Known Member

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    Hi :),

    It appears that you do not have root access to the server. Your might be having Reseller privileges to your WHM. In that case, you can ask your hosting to provide option to Transfer Accounts.
     
    #2 danrussell, Jul 15, 2015
  3. gnusys

    gnusys Active Member

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    In any case you can use scripts like imapsync etc as a last resort to migrate the emails.
     
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    #3 gnusys, Jul 15, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Do you have root access to your server? If so, ensure you access WHM with the "root" username for the full feature set. Otherwise, you won't be able to use the transfer tools in Web Host Manager. You may want to consult with your hosting provider to see if they can initiate the transfer on your behalf.

    Thank you.
     
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    #4 cPanelMichael, Jul 15, 2015
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