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Discussion in 'General Discussion' started by leoapaza, Dec 10, 2015.

  1. leoapaza

    leoapaza Registered

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    Good morning, I need access to VHM, I was try to access VHM as the manual says the documentation but I didn't can.

    Can you help me with it?
    Can you tell me how to create a ticket?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Your profile on the forums here, lists you as a Website Owner. Are you sure you have access to WHM?

    You might want to speak with your Hosting Provider about this to find out.
     
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  3. Eric

    Eric Administrator
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  4. leoapaza

    leoapaza Registered

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    I can't access to VHM, my Shared Ip is 173.254.xx.xxx and a I'm trying with 173.254.xx.xxx:2087, but doesn't happen.

    I sent many emails to the Support but never responds. Please I need a solution for it.
     
    #4 leoapaza, Dec 11, 2015
    Last edited by a moderator: Dec 11, 2015
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    We can't help you here, we don't know if your account with your Hosting Provider gives you proper access to WHM.

    You will need to await your Host to answer your question about why you can't access WHM.
     
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  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

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