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whm accessible but not cpanel

Discussion in 'General Discussion' started by jparker3119, Sep 29, 2012.

  1. jparker3119

    jparker3119 Member

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    Last evening when I closed shop, I was having no problems, but this morning when I tried to log on, I was unable to log into http://mydomain.com/cpanel. I was able to log into whm however.

    Any ideas/solutions would be highly appreciated!~


    After about 7-10 minutes, it came. I will leave this here in case someone has experienced similar problems and found a solution. It was probably a cache problem.

    Jim




    WHM 11.32.4 (build 15)
    CENTOS 5.8 x86_64 virtuozzo on host
     
    #1 jparker3119, Sep 29, 2012
    Last edited: Sep 29, 2012
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

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    Hello Jim,

    Do you mean cPanel began working again after 7-10 minutes?

    Do you have cPHulk Brute Force Protection enabled in WHM? It's possible that the cPanel account user was locked out due to failed login attempts if that were the case, while WHM's root user wasn't locked out.

    Thanks!
     
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    #2 cPanelTristan, Sep 29, 2012
  3. storminternet

    storminternet Well-Known Member

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    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 storminternet, Sep 29, 2012
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