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WHM Account Creation Freezes at copying

Discussion in 'General Discussion' started by humanbn, May 15, 2009.

  1. humanbn

    humanbn Registered

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    I am trying to create a new account in WHM. It freezes at:

    Copying skel files from /root/cpanel3-skel/ to /home/lastan/

    I've tried with multiple user names, etc. It worked for some time, but then just hung up yesterday when trying to create a new account.

    I ran /scripts/upcp --force

    And I think it may have fixed it, then I added about 5 accounts, and the same thing is happening. I ran it again, and no luck. I also tried a graceful reboot and no success.

    Any ideas?
     
  2. PlatinumServerM

    PlatinumServerM Well-Known Member
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    Check the load while you're doing that. If the load is high it can cause it to hang.

    Also try updating cpanel to the stable distro if you are using any other distro. You should also check the logs to see if it is running into any error at the point where it hangs.
     
  3. humanbn

    humanbn Registered

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    stll freezing at copy

    Load is okay. Where should I check the logs? I'm sorry, I'm new at server level maintenance.

    Also, my host uses Virtuozzo, and in there is a wierd resource warning:

    quotaugidlimit 150 n/a 150 pcs Limit of uids/gids for which disk quota is accounted

    Could this be the concern? I've only made like 20 account, so I don't know how this is already maxed at 150?

    It says 150 uid/gid is reached already, and 150 is my max.

    I also have updated cpanel to stable, same issues. thanks for your help.
     
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