WHM Account Creation Freezes at copying

humanbn

Registered
May 15, 2009
4
0
51
I am trying to create a new account in WHM. It freezes at:

Copying skel files from /root/cpanel3-skel/ to /home/lastan/

I've tried with multiple user names, etc. It worked for some time, but then just hung up yesterday when trying to create a new account.

I ran /scripts/upcp --force

And I think it may have fixed it, then I added about 5 accounts, and the same thing is happening. I ran it again, and no luck. I also tried a graceful reboot and no success.

Any ideas?
 

PlatinumServerM

Well-Known Member
PartnerNOC
Jul 10, 2005
400
3
168
New Jersey, USA
cPanel Access Level
Root Administrator
Check the load while you're doing that. If the load is high it can cause it to hang.

Also try updating cpanel to the stable distro if you are using any other distro. You should also check the logs to see if it is running into any error at the point where it hangs.
 

humanbn

Registered
May 15, 2009
4
0
51
stll freezing at copy

Load is okay. Where should I check the logs? I'm sorry, I'm new at server level maintenance.

Also, my host uses Virtuozzo, and in there is a wierd resource warning:

quotaugidlimit 150 n/a 150 pcs Limit of uids/gids for which disk quota is accounted

Could this be the concern? I've only made like 20 account, so I don't know how this is already maxed at 150?

It says 150 uid/gid is reached already, and 150 is my max.

I also have updated cpanel to stable, same issues. thanks for your help.