Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

WHM Account Creation

Discussion in 'General Discussion' started by Andy Fernandez, Jun 19, 2016.

  1. Andy Fernandez

    Andy Fernandez Registered

    Joined:
    Jun 16, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Miami, FL
    cPanel Access Level:
    Root Administrator
    Im having an issue when creating cpanel account in WHM, it give me like 6 errors and on the log file it says The system failed to set permissions to /usr/home/.cpanel. The Operation is not supported. Note Im using a secondary volume that is a Google Cloud Bucket mounted through gcsfuse and it has write and read permissions, actually when I create account it writes everything but for some reason when it gets to set permissions it stuck there and thats the error log. Thanks
     
  2. Ameya Barwe

    Ameya Barwe Well-Known Member

    Joined:
    Jan 1, 2016
    Messages:
    49
    Likes Received:
    2
    Trophy Points:
    8
    Location:
    Nashik
    cPanel Access Level:
    Root Administrator
    Hi,

    Fire this command on the server :- tail -f /usr/local/cpanel/logs/error_log

    Then try to create an account through WHM and paste here logs to assist further with your issue. :)
     
  3. twhiting9275

    twhiting9275 Well-Known Member

    Joined:
    Sep 26, 2002
    Messages:
    552
    Likes Received:
    15
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Twitter:
    This is probably something you'll need a ticket for, due to the customization of things.
    Most likely they'll tell you that this isn't supported unfortunately.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,633
    Likes Received:
    1,787
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you provide some more information about your filesystem environment? In particular, the output from the "mount" command might help us to verify if you are using a supported filesystem.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice