Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

WHM Account Creation

Discussion in 'General Discussion' started by Andy Fernandez, Jun 19, 2016.

  1. Andy Fernandez

    Andy Fernandez Registered

    Joined:
    Jun 16, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Miami, FL
    cPanel Access Level:
    Root Administrator
    Im having an issue when creating cpanel account in WHM, it give me like 6 errors and on the log file it says The system failed to set permissions to /usr/home/.cpanel. The Operation is not supported. Note Im using a secondary volume that is a Google Cloud Bucket mounted through gcsfuse and it has write and read permissions, actually when I create account it writes everything but for some reason when it gets to set permissions it stuck there and thats the error log. Thanks
     
    #1 Andy Fernandez, Jun 19, 2016
  2. Ameya Barwe

    Ameya Barwe Well-Known Member

    Joined:
    Jan 1, 2016
    Messages:
    49
    Likes Received:
    2
    Trophy Points:
    8
    Location:
    Nashik
    cPanel Access Level:
    Root Administrator
    Hi,

    Fire this command on the server :- tail -f /usr/local/cpanel/logs/error_log

    Then try to create an account through WHM and paste here logs to assist further with your issue. :)
     
    #2 Ameya Barwe, Jun 19, 2016
  3. twhiting9275

    twhiting9275 Well-Known Member

    Joined:
    Sep 26, 2002
    Messages:
    556
    Likes Received:
    16
    Trophy Points:
    168
    cPanel Access Level:
    Root Administrator
    Twitter:
    This is probably something you'll need a ticket for, due to the customization of things.
    Most likely they'll tell you that this isn't supported unfortunately.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 twhiting9275, Jun 19, 2016
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,009
    Likes Received:
    2,123
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you provide some more information about your filesystem environment? In particular, the output from the "mount" command might help us to verify if you are using a supported filesystem.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Jun 27, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Account Creation
  1. sozotech

    Auto-install WordPress & staging upon account creation

    sozotech, May 7, 2019, in forum: General Discussion
    Replies:
    1
    Views:
    188
    cPanelMichael
    May 8, 2019
  2. lovenel081

    Disable automatic Account Creation Email?

    lovenel081, May 5, 2019, in forum: E-mail Discussion
    Replies:
    1
    Views:
    258
    cPanelMichael
    May 7, 2019
  3. jonh

    Add default DNS records after account creation

    jonh, Feb 27, 2019, in forum: Bind/DNS/Nameserver
    Replies:
    1
    Views:
    183
    cPanelLauren
    Feb 27, 2019
  4. behinam

    Reseller package not shown in creation new account

    behinam, Nov 28, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    243
    cPanelMichael
    Nov 29, 2018
  5. Brooky A

    Edit Account Creation Email

    Brooky A, Nov 28, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    217
    cPanelMichael
    Nov 28, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice