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WHM account outgoing emails going to spam (reverse DNS is setup)

Discussion in 'Bind / DNS / Nameserver Issues' started by k4nx, Apr 9, 2013.

  1. k4nx

    k4nx Registered

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    I am having issues with my outgoing emails landing in peoples spam box. I have a server hosted on a dedicated IP block. Currently I have 3 sites hosted on here (mayorsolutions.com, anythingcollege.com, peggy.mayorsolutions.com) each on seperate IP's. I spoke with my hosting because I read a little about this issue and came to the conclusion that I needed to have them setup rDNS on the IP's of these websites. They told me that they had set it up correctly but my emails from all these IP's continue going to spam boxes. I have checked the email accounts that I am testing these with filter options to see if my domains were blacklisted but they are not. If someone can run a DNS report on these domain's and see if I have something configured probably incorrectly that would be great. If you need any other information that might be useful in looking into this problem let me know.

    Domains:
    mayorsolutions.com
    anythingcollege.com
    peggy.mayorsolutions.com (project I am working on)
     
  2. k4nx

    k4nx Registered

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    Reverse MX A records (PTR) ERROR: No reverse DNS (PTR) entries. The problem MX records are:
    34.21.98.208.in-addr.arpa -> no reverse (PTR) detected
    You should contact your ISP and ask him to add a PTR record for your ips

    this is the error I get when I run a intoDNS report on each of the sites. 208.98.21.34 is not the IP for any of these sites (it is the main server IP).
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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  4. k4nx

    k4nx Registered

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    They said everything is fine on there part.. that rdns records do point back
     
  5. hostrazor

    hostrazor Member

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  6. k4nx

    k4nx Registered

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    Thanks, Fixed issue
     
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