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WHM and CPanel are not responding

Discussion in 'General Discussion' started by MalaysiaMel, Mar 13, 2015.

  1. MalaysiaMel

    MalaysiaMel Member

    May 28, 2014
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    cPanel Access Level:
    Root Administrator
    My WHM and CPanel are not responding. URL is: [Removed]

    Logins are:
    USER: root
    PW: [Removed]
    #1 MalaysiaMel, Mar 13, 2015
    Last edited by a moderator: Mar 13, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    cPanel Access Level:
    Root Administrator

    It looks like you just posted your actual root password on a public forum. I highly suggest changing your root password and possibly reinstalling your OS and restoring your accounts from backup because anyone could have seen it and made note of it for future use. As for the login issue, are you able to access your server via SSH to verify if cPanel restarts successfully with "service cpanel restart"?

    Thank you.
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