WHM API createacct function is notifying twice when successfully create an account

[Ramon Pego]

Hello we are here starting to use the WHM API on our systems to facilitate some services
I noticed that when creating an account through the API the server is notifying me twice with the same email.
Not that this is a problem for us, but it is not a behavior expected by the API

 

[cPRex]

Hey there!

That's interesting, and I wasn't able to reproduce when I tried that just now. Can you let me know the exact API call you are using so I can test this on my end? Just edit out the domain name or any other sensitive details so I can see the call and I can check this for you. Knowing your cPanel version would also help with this test.

 

[Ramon Pego]

I tried to use the API Shell now directly on the server but didn't notify doubled either.
Here is the code snippet I use for this request

i'm using

• CENTOS 6.10 [servidor]
• v86.0.32

Api shell test

here works as expected

 

[cPRex]

Thanks for the additional details. I had one of our developers take a look and he couldn't see anything out of the ordinary with the code you provided. If it's working well on the command line and in the API shell, it does seem like something is amiss with the code version, although I'm not able to say what specifically with the details I have.

If you'd like to open a ticket we may be able to check into this further, but our assistance with any type of custom code, even with our tools, with going to be very limited.

 

[Ramon Pego]

I will wait, I will review the whole code to test with tools like Postman
If it persists I open a ticket yes.
thank you

 

[cPRex]

That sounds like a good plan!

 

[luisfalcon]

Hello guys, I know this is an old thread but couldn't find anything else, did you find the solution for this? I'm having the exact same issue on 2 servers

 

[cPRex]

@luisfalcon - I don't see that a ticket was created for the original issue, so I don't have anything to share on my end. Can you create a ticket with our team so we can take a look?

 

[luisfalcon]

Done, ticket id: 94513787

 

[cPRex]

Thanks for that - I'm following along with that on my end now.

 

[luisfalcon]

Apparently I found a bug: case ID CPANEL-42149

 

[cPRex]

I saw our team was able to create that case. You can follow along at https://support.cpanel.net/hc/en-us...sends-2-notifications-when-using-the-JSON-API for updates on that.