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WHM Backup Isn't Running

Discussion in 'Data Protection' started by eblieb, Aug 17, 2016.

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  1. eblieb

    eblieb Registered

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    I setup backup configuration to enabled (legacy is disabled). Backup Type Compressed. Set it up Daily and checked cron status and it is in there. Made use I selected my cpanel user account in "Select Users" and enabled backup and yet for the past 3 nights since I have done this, not 1 backup has been made.

    I go into Backup Restoration but no backups show there.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you review the most recent backup log in the /local/cpanel/logs/cpbackup/ directory and let us know of any error messages you see?

    Thank you.
     
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  3. eblieb

    eblieb Registered

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    No errors. I have 1 log file from the backup I manually ran today. My guess is the cron job isn't working?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Try restarting the "crond" service to verify it's running well:

    Code:
    service crond restart
    Thank you.
     
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