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whm backup to another cpanel Home directory question

Discussion in 'General Discussion' started by icandoit, Mar 15, 2016.

  1. icandoit

    icandoit Well-Known Member

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    I have two server

    both have whm and cpanel

    I want to set up whm remote backup from server A

    to a normal cpanel user on server B ( but in this server the bacup goes to /home directory

    I keep error when validating that a txt file can not be uploaded the folder ... does not exisit
     
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    #1 icandoit, Mar 15, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    What protocol are you using when configuring the backups? Have you tried connecting to the remote server from the source server via that same protocol to verify if works when connecting manually?

    Thank you.
     
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    #2 cPanelMichael, Mar 15, 2016
  3. icandoit

    icandoit Well-Known Member

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    Simple ftp right now and yes I used filezilla and could connect without issue . Thanks
     
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    #3 icandoit, Mar 15, 2016
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    You mentioned using FileZilla. What I meant was, logging in to your cPanel server via SSH as "root", and attempting to connect to the remote backup server via FTP from the command line. This should help ensure the issue isn't a connection problem between the two servers.

    Thank you.
     
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    #4 cPanelMichael, Mar 23, 2016
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