whm backup to another cpanel Home directory question

icandoit

Well-Known Member
Dec 21, 2010
79
1
58
I have two server

both have whm and cpanel

I want to set up whm remote backup from server A

to a normal cpanel user on server B ( but in this server the bacup goes to /home directory

I keep error when validating that a txt file can not be uploaded the folder ... does not exisit
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
I keep error when validating that a txt file can not be uploaded the folder ... does not exisit
Hello :)

What protocol are you using when configuring the backups? Have you tried connecting to the remote server from the source server via that same protocol to verify if works when connecting manually?

Thank you.
 

icandoit

Well-Known Member
Dec 21, 2010
79
1
58
Simple ftp right now and yes I used filezilla and could connect without issue . Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Simple ftp right now and yes I used filezilla and could connect without issue . Thanks
You mentioned using FileZilla. What I meant was, logging in to your cPanel server via SSH as "root", and attempting to connect to the remote backup server via FTP from the command line. This should help ensure the issue isn't a connection problem between the two servers.

Thank you.