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WHM Backup Via FTP Not Working - Password not saved in cpbackup.conf

Discussion in 'Data Protection' started by saratoga, Jan 14, 2009.

  1. saratoga

    saratoga Registered

    Jan 14, 2009
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    My remote FTP backups are not working.

    WHM version is cPanel 11.24.4-R32603 - WHM 11.24.2 - X 3.9

    When I look in the cpbackup logs, I can see it creating a daily .tar.gz file, but it does not attempt to transfer the file via FTP.

    I have another server configured the same and these are working correctly. However it is running an older version of WHM (WHM 11.23.2 cPanel 11.23.6-R27698).

    The only difference I can see is that the newer server does not have a BACKUPFTPPASS entry in the /etc/cpbackup.conf file.

    Whenever I change the backup settings via WHM, I can see it has changed them in the /etc/cpbackup.conf file, but it never saves the password in there.

    Has the location of the FTP password changed in this version of WHM, or is this a bug?
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Apr 7, 2006
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    Root Administrator
    The password is stored in /etc/cpbackup.conf.shadow

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