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WHM Backups - Select Users -- Doesnt work!

Discussion in 'General Discussion' started by bmcpanel, Jul 27, 2004.

  1. bmcpanel

    bmcpanel Well-Known Member

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    WHM Backups - Select Users -- Doesnt work!

    Try it yourself. Go to WHM and click on CONFIGURE BACKUP. Now, scroll down to the bottom. Click on SELECT USERS.

    A new screen pops up where you can check or uncheck users you do or do not want to backup. However, the PROBLEM IS, the popup window does not have a scroll bar on it and you cannot scroll down past the first 9 or 10 users. :confused:

    This is a lame error and can be fixed easily by Cpanel devs. This problem has existed for at least 6 weeks. I put in a bug report weeks ago. Come on guys, this is a great feature if only you'd fix this.
     
    #1 bmcpanel, Jul 27, 2004
  2. eazistore

    eazistore Well-Known Member

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    What do you mean it doesn't work?
    I am using WHM 9.4.0 cPanel 9.4.1-C135

    It's working fine and there is a scroll bar to pull down right to the end.
     
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    #2 eazistore, Jul 27, 2004
  3. thehouseofhosti

    thehouseofhosti Member

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    It does the samething for me. I just use the tab key to move down and the spacebar to uncheck the accounts I don't want backed up. I whish there was a scroll bar also.

    Tracy
     
    #3 thehouseofhosti, Jul 31, 2004
  4. eazistore

    eazistore Well-Known Member

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    What version are you using anyway?
    WHM backup user account selection can be scroll.
     

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    #4 eazistore, Jul 31, 2004
  5. thehouseofhosti

    thehouseofhosti Member

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    WHM 9.4.0 cPanel 9.4.1-S65
    RedHat Enterprise 3 - WHM X v3.1.0

    Don't really know why it does not work. Is it really a big issue? No it just would be nice if it worked.

    Tracy
     
    #5 thehouseofhosti, Aug 1, 2004
  6. eazistore

    eazistore Well-Known Member

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    Why not update to WHM 9.4.0 cPanel 9.4.1-C135
     
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    #6 eazistore, Aug 1, 2004
  7. thehouseofhosti

    thehouseofhosti Member

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    I keep it updated with the current stable release via WHM. When I update it, it is still

    WHM 9.4.0 cPanel 9.4.1-S65
    RedHat Enterprise 3 - WHM X v3.1.0

    I might try /scripts/upcp in via shell to see if I get a different outcome.

    Tracy
     
    #7 thehouseofhosti, Aug 1, 2004
  8. thehouseofhosti

    thehouseofhosti Member

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    I did it via the shell and no change. I will keep it as is for now I think. It works and it is just a small pain in the butt.

    Tracy
     
    #8 thehouseofhosti, Aug 1, 2004
  9. K_aneda

    K_aneda Well-Known Member

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    No change in cPanel version or no change in the issue at hand?
     
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    #9 K_aneda, Aug 2, 2004
  10. thehouseofhosti

    thehouseofhosti Member

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    Sorry about that but the answer to that is:

    No change is cPanel version and no change in the issue at hand.

    This is probably a simple fix. Nothing is really broke but it would just be nice to have the scroll bar. Heck it would be nice it you could make the window bigger.

    Tracy
     
    #10 thehouseofhosti, Aug 2, 2004
  11. K_aneda

    K_aneda Well-Known Member

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    I'd be a bit more worried about the no change to the cPanel Version. I have had that in an old version of 8.x, and would probably focus on getting that fixed, then migrating to RELEASE to see if that solves your backup issues.

    Try forcing cpanel updates to Release in Update Preferences, then run /scripts/upcp
     
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    #11 K_aneda, Aug 2, 2004
  12. linux-image

    linux-image Well-Known Member

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    do the following as root:
    =============
    1. vi /etc/cpupdate.conf
    2. CPANEL=stable
    3. write & quit
    4. /scripts/upcp
    =============

    this can help.
     
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    #12 linux-image, Aug 2, 2004
  13. thehouseofhosti

    thehouseofhosti Member

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    Well really I don't think we are having backup issues. The backup works fine. Just the box where you can choose the account to backup does not have the scroll bar.

    So instead of choosing stable use the release? Are there any issues in the Release versions? That you know of anyway. I have always just used stable.

    Tracy
     
    #13 thehouseofhosti, Aug 2, 2004
  14. K_aneda

    K_aneda Well-Known Member

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    I've always found STABLE somewhat lacking whereas RELEASE is stable enough for my customers (and other servers I manage, and their clients). I usually dont go EDGE much though, bit too cutting edge for my needs at the moment :)
     
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    #14 K_aneda, Aug 2, 2004
  15. thehouseofhosti

    thehouseofhosti Member

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    Well I am now trying to get the current Release to install. I will post back when it is done and tell you if it fixed the backup window problem.

    I am glad we are online. I hate waiting for answers. :)

    Thanks,

    Tracy
     
    #15 thehouseofhosti, Aug 2, 2004
  16. thehouseofhosti

    thehouseofhosti Member

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    No go and this is now the version I am running:

    WHM 9.4.0 cPanel 9.4.1-R64
    RedHat Enterprise 3 - WHM X v3.1.0

    Hmmm........


    Tracy
     
    #16 thehouseofhosti, Aug 2, 2004
  17. netkinetics

    netkinetics Well-Known Member

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    EEK that's tiny

    I'm having the same problem. Not a biggie till I hit a server with a ton of accounts on it. Would probablly just be easier to edit the config file itself .. if someone would happen to know where that is? :)

    Thanks -

    Tim
     
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    #17 netkinetics, Aug 20, 2004
  18. AbeFroman

    AbeFroman BANNED

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    What if I only want to backup a few users out of 3,000 on the server, obviously a uncheck all is needed here.
     
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    #18 AbeFroman, Aug 27, 2004
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