WHM Backups - Select Users -- Doesnt work!

bmcpanel

Well-Known Member
Jun 1, 2002
544
0
316
WHM Backups - Select Users -- Doesnt work!

Try it yourself. Go to WHM and click on CONFIGURE BACKUP. Now, scroll down to the bottom. Click on SELECT USERS.

A new screen pops up where you can check or uncheck users you do or do not want to backup. However, the PROBLEM IS, the popup window does not have a scroll bar on it and you cannot scroll down past the first 9 or 10 users. :confused:

This is a lame error and can be fixed easily by Cpanel devs. This problem has existed for at least 6 weeks. I put in a bug report weeks ago. Come on guys, this is a great feature if only you'd fix this.
 

eazistore

Well-Known Member
Nov 7, 2003
69
0
156
Singapore
bmcpanel said:
WHM Backups - Select Users -- Doesnt work!

Try it yourself. Go to WHM and click on CONFIGURE BACKUP. Now, scroll down to the bottom. Click on SELECT USERS.

A new screen pops up where you can check or uncheck users you do or do not want to backup. However, the PROBLEM IS, the popup window does not have a scroll bar on it and you cannot scroll down past the first 9 or 10 users. :confused:

This is a lame error and can be fixed easily by Cpanel devs. This problem has existed for at least 6 weeks. I put in a bug report weeks ago. Come on guys, this is a great feature if only you'd fix this.
What do you mean it doesn't work?
I am using WHM 9.4.0 cPanel 9.4.1-C135

It's working fine and there is a scroll bar to pull down right to the end.
 
Jul 15, 2004
16
0
151
bmcpanel said:
WHM Backups - Select Users -- Doesnt work!

Try it yourself. Go to WHM and click on CONFIGURE BACKUP. Now, scroll down to the bottom. Click on SELECT USERS.

A new screen pops up where you can check or uncheck users you do or do not want to backup. However, the PROBLEM IS, the popup window does not have a scroll bar on it and you cannot scroll down past the first 9 or 10 users. :confused:

This is a lame error and can be fixed easily by Cpanel devs. This problem has existed for at least 6 weeks. I put in a bug report weeks ago. Come on guys, this is a great feature if only you'd fix this.
It does the samething for me. I just use the tab key to move down and the spacebar to uncheck the accounts I don't want backed up. I whish there was a scroll bar also.

Tracy
 
Jul 15, 2004
16
0
151
eazistore said:
What version are you using anyway?
WHM backup user account selection can be scroll.
WHM 9.4.0 cPanel 9.4.1-S65
RedHat Enterprise 3 - WHM X v3.1.0

Don't really know why it does not work. Is it really a big issue? No it just would be nice if it worked.

Tracy
 
Jul 15, 2004
16
0
151
eazistore said:
Why not update to WHM 9.4.0 cPanel 9.4.1-C135
I keep it updated with the current stable release via WHM. When I update it, it is still

WHM 9.4.0 cPanel 9.4.1-S65
RedHat Enterprise 3 - WHM X v3.1.0

I might try /scripts/upcp in via shell to see if I get a different outcome.

Tracy
 
Jul 15, 2004
16
0
151
thehouseofhosti said:
I keep it updated with the current stable release via WHM. When I update it, it is still

WHM 9.4.0 cPanel 9.4.1-S65
RedHat Enterprise 3 - WHM X v3.1.0

I might try /scripts/upcp in via shell to see if I get a different outcome.

Tracy
I did it via the shell and no change. I will keep it as is for now I think. It works and it is just a small pain in the butt.

Tracy
 

K_aneda

Well-Known Member
Feb 29, 2004
56
0
156
Sydney, Australia
No change in cPanel version or no change in the issue at hand?
 
Jul 15, 2004
16
0
151
K_aneda said:
No change in cPanel version or no change in the issue at hand?

Sorry about that but the answer to that is:

No change is cPanel version and no change in the issue at hand.

This is probably a simple fix. Nothing is really broke but it would just be nice to have the scroll bar. Heck it would be nice it you could make the window bigger.

Tracy
 

K_aneda

Well-Known Member
Feb 29, 2004
56
0
156
Sydney, Australia
I'd be a bit more worried about the no change to the cPanel Version. I have had that in an old version of 8.x, and would probably focus on getting that fixed, then migrating to RELEASE to see if that solves your backup issues.

Try forcing cpanel updates to Release in Update Preferences, then run /scripts/upcp
 

linux-image

Well-Known Member
Jun 8, 2004
1,190
1
168
India
cPanel Access Level
Root Administrator
do the following as root:
=============
1. vi /etc/cpupdate.conf
2. CPANEL=stable
3. write & quit
4. /scripts/upcp
=============

this can help.
 
Jul 15, 2004
16
0
151
K_aneda said:
I'd be a bit more worried about the no change to the cPanel Version. I have had that in an old version of 8.x, and would probably focus on getting that fixed, then migrating to RELEASE to see if that solves your backup issues.

Try forcing cpanel updates to Release in Update Preferences, then run /scripts/upcp

Well really I don't think we are having backup issues. The backup works fine. Just the box where you can choose the account to backup does not have the scroll bar.

So instead of choosing stable use the release? Are there any issues in the Release versions? That you know of anyway. I have always just used stable.

Tracy
 

K_aneda

Well-Known Member
Feb 29, 2004
56
0
156
Sydney, Australia
I've always found STABLE somewhat lacking whereas RELEASE is stable enough for my customers (and other servers I manage, and their clients). I usually dont go EDGE much though, bit too cutting edge for my needs at the moment :)
 
Jul 15, 2004
16
0
151
K_aneda said:
I've always found STABLE somewhat lacking whereas RELEASE is stable enough for my customers (and other servers I manage, and their clients). I usually dont go EDGE much though, bit too cutting edge for my needs at the moment :)
Well I am now trying to get the current Release to install. I will post back when it is done and tell you if it fixed the backup window problem.

I am glad we are online. I hate waiting for answers. :)

Thanks,

Tracy
 
Jul 15, 2004
16
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thehouseofhosti said:
Well I am now trying to get the current Release to install. I will post back when it is done and tell you if it fixed the backup window problem.

I am glad we are online. I hate waiting for answers. :)

Thanks,

Tracy
No go and this is now the version I am running:

WHM 9.4.0 cPanel 9.4.1-R64
RedHat Enterprise 3 - WHM X v3.1.0

Hmmm........


Tracy
 

AbeFroman

BANNED
Feb 16, 2002
644
1
318
What if I only want to backup a few users out of 3,000 on the server, obviously a uncheck all is needed here.