WHM Bandwidth usage... perl error

[NexGenUK]

When trying to view the bandwidth usage within WHM, i receive the following error:

(internal) Wed Jan 5 12:44:18 2005 [16173] error: Goto undefined subroutine &Carp::shortmess_heavy at /usr/lib/perl5/5.6.2/Carp.pm line 110. Carp::shortmess('Can\'t locate auto/main/ceil.al in @INC (@INC contains: /usr/loc...') called at /usr/lib/perl5/5.6.2/Carp.pm line 119 Carp::croak('Can\'t locate auto/main/ceil.al in @INC (@INC contains: /usr/loc...') called at /usr/lib/perl5/5.6.2/AutoLoader.pm line 104 AutoLoader::AUTOLOAD(0) called at whostmgr/bin/whostmgr.pl line 11679 main::showbw() called at whostmgr/bin/whostmgr.pl line 380 Goto undefined subroutine &Carp::shortmess_heavy at /usr/lib/perl5/5.6.2/Carp.pm line 110. [an error or timeout occurred while processing this directive]

Can anyone provide any assistance with "removing" this error, and being able to view the bandwidth usage?

Thanks,

Dan

 

[fmughal]

please run "top" command at your machine and paste it here

 

[brentp]

why are you still using 5.6 perl? upgrade to 5.8.1/4 and it should fix your problem. Its being annoying because the Carp module being used by cpanel cant find one of its dependant files.

Regards,
Brent

 

[NexGenUK]

17:23:03 up 16:47, 1 user, load average: 0.77, 0.78, 0.69
112 processes: 98 sleeping, 1 running, 13 zombie, 0 stopped
CPU states: cpu user nice system irq softirq iowait idle
total 47.0% 0.0% 6.8% 0.0% 0.0% 0.0% 146.0%
cpu00 26.4% 0.0% 5.8% 0.0% 0.0% 0.0% 67.6%
cpu01 20.5% 0.0% 0.9% 0.0% 0.0% 0.0% 78.4%
Mem: 1030200k av, 960604k used, 69596k free, 0k shrd, 120936k buff
401368k active, 469372k inactive
Swap: 1052248k av, 5908k used, 1046340k free 552560k cached

PID USER PRI NI SIZE RSS SHARE STAT %CPU %MEM TIME CPU COMMAND
14971 root 16 0 1180 1180 892 R 1.9 0.1 0:00 0 top
14946 nobody 15 0 0 0 0 Z 0.9 0.0 0:00 1 httpd <defunct>
14951 nobody 15 0 0 0 0 Z 0.9 0.0 0:00 0 httpd <defunct>
14955 nobody 16 0 0 0 0 Z 0.9 0.0 0:00 0 httpd <defunct>
1 root 15 0 428 428 372 S 0.0 0.0 0:12 1 init
2 root RT 0 0 0 0 SW 0.0 0.0 0:00 0 swapper
3 root RT 0 0 0 0 SW 0.0 0.0 0:00 1 swapper
4 root 15 0 0 0 0 SW 0.0 0.0 0:00 1 keventd
5 root 34 19 0 0 0 SWN 0.0 0.0 0:00 0 ksoftirqd/0
6 root 34 19 0 0 0 SWN 0.0 0.0 0:00 1 ksoftirqd/1
8 root 25 0 0 0 0 SW 0.0 0.0 0:00 0 bdflush
7 root 15 0 0 0 0 SW 0.0 0.0 0:02 1 kswapd
9 root 15 0 0 0 0 SW 0.0 0.0 0:01 1 kupdated
10 root 24 0 0 0 0 SW 0.0 0.0 0:00 0 mdrecoveryd
19 root 25 0 0 0 0 SW 0.0 0.0 0:00 0 scsi_eh_0
20 root 25 0 0 0 0 SW 0.0 0.0 0:00 0 scsi_eh_1
23 root 15 0 0 0 0 SW 0.0 0.0 0:12 1 kjournald
491 root 15 0 0 0 0 SW 0.0 0.0 0:00 1 kjournald
929 root 16 0 572 572 496 S 0.0 0.0 0:01 0 syslogd
933 root 16 0 392 392 332 S 0.0 0.0 0:00 0 klogd
943 root 16 0 364 364 308 S 0.0 0.0 0:01 1 irqbalance
1024 nobody 16 0 2188 2068 1552 S 0.0 0.2 0:00 0 proftpd
1035 root 17 0 628 624 444 S 0.0 0.0 0:00 0 smartd
1980 root 16 0 1896 1884 1508 S 0.0 0.1 0:01 0 cupsd
2033 named 18 0 5076 5024 2048 S 0.0 0.4 0:26 0 named
2047 root 16 0 1144 1096 1000 S 0.0 0.1 0:00 0 sshd
2060 root 16 0 832 832 724 S 0.0 0.0 0:00 1 xinetd
2078 root 16 0 2720 2000 1424 S 0.0 0.1 0:00 0 chkservd
2136 root 16 0 6400 6340 936 S 0.0 0.6 0:07 1 clamd
2142 mailnull 15 0 1608 1536 1380 S 0.0 0.1 0:00 0 exim
2148 mailnull 15 0 1568 1492 1336 S 0.0 0.1 0:00 0 exim
2155 root 16 0 1256 1216 988 S 0.0 0.1 0:04 0 antirelayd
2186 root 16 0 5548 5404 5252 S 0.0 0.5 1:44 0 httpd
2211 root 15 0 20080 17M 7328 S 0.0 1.7 0:00 0 spamd
2326 postgres 16 0 1844 1844 1748 S 0.0 0.1 0:00 0 postmaster
2355 postgres 16 0 1816 1716 1656 S 0.0 0.1 0:00 0 postmaster
2356 postgres 15 0 1844 1748 1648 S 0.0 0.1 0:00 0 postmaster
2358 bin 16 0 1020 980 600 S 0.0 0.0 0:00 1 cannaserver
2423 root 16 0 616 616 540 S 0.0 0.0 0:00 0 crond
2451 wnn 18 0 4004 3984 588 S 0.0 0.3 0:00 0 jserver
2478 root 18 0 1176 1176 1040 S 0.0 0.1 0:00 0 mysqld_safe
2497 root 16 0 31512 27M 5532 S 0.0 2.7 0:13 1 spamd
2511 mysql 16 0 21628 21M 2300 S 0.0 2.0 0:30 1 mysqld
2512 root 16 0 25232 23M 7516 S 0.0 2.3 0:10 1 spamd
2513 root 16 0 27356 25M 7320 S 0.0 2.5 0:14 1 spamd
2517 root 17 0 31848 29M 7336 S 0.0 2.9 0:16 1 spamd
2527 root 16 0 27480 25M 7336 S 0.0 2.5 0:10 1 spamd
2930 dbus 18 0 692 672 604 S 0.0 0.0 0:00 0 dbus-daemon-1
2965 root 18 0 484 480 424 S 0.0 0.0 0:00 0 portsentry

Im not quite clear on how the running processes will help...

And the server is running perl 5.8.4, although i program, im not overly familiar with perl, otherwise id resolve this myself...

Dan

 

[fmughal]

There is some error at Carp.pm at line 110 well i checked same at my server it seems like your file is edited or the path from where it is calling a routine does not exist please ask your server provider for that, may be they could fix it.