WHM Blank Screen

[mein1030]

This is happening on 10.6.0 Release/Stable and Edge

Tried all the common things... /scripts/upcp --force

Even tried replacing the cpanel/whm binaries them ones from another server.. same version.. that is working. About half of our servers have this problem and half don't. All started when we upgraded to 10.6.0 Release.

Cpanel loads + works fine. It's just WHM that shows a blank screen. It's just not loading them skin or something. If I put a file in /usr/local/cpanel/whostmgr/docroot I can access it fine using something like.

http://server.servername.com:2086/file

I'm at my wits end here.. does anyone have any ideas?

 

[mein1030]

also stracing cpsrvd sticks at:

wait4(-1, [WIFEXITED(s) && WEXITSTATUS(s) == 0], WNOHANG, NULL) = 13601
wait4(-1, 0xbffff888, WNOHANG, NULL) = 0
select(8, [3 4 5], NULL, NULL, NULL

 

[sparek-3]

I too am experiencing this problem. Although it is just one of our resellers on the server that is having problems. The root login to the WHM works fine. What operating system are you running? This is happening on one of our older server that is running Redhat 7.3. Perhaps there is something we have in common that might be causing a conflict?

 

[Moriarty]

I am also having this problem. I upgraded to cpanel 10.6.0 RELEASE and now when I login to WHM I just get a blank screen. I'm running RHEL.

 

[strikinado]

Yes, all people is having this problem, please, post solution.

 

[cPanelNick]

Did you open a ticket?

 

[chirpy]

Well, all people aren't having the problem - I'm not.

Anyway, if you haven't already, you should log support tickets directly with cPanel for the issue and get them to investigate it for you.

 

[strikinado]

All peoples in this topic is having this problem... this is not enough?

Cpanel Release - WHM 10.6.0 cPanel 10.6.0-R16

I have 5 servers with this SAME version and SAME problem.

Please help

 

[strikinado]

sorry for repeat

 

[cPanelNick]

All peoples in this topic is having this problem... this is not enough?

Cpanel Release - WHM 10.6.0 cPanel 10.6.0-R16

I have 5 servers with this SAME version and SAME problem.

Please help

I'd be happy to help you, but I'm not having the problem either so I can't begin to guess the cause.

 

[usuarios]

Yes, all people is having this problem, please, post solution.

Restore backup. This was the first solution that I found

:D

 

[strikinado]

It don´t happen with ALL whm, only some.

 

[jdarow]

I had this problem as well, except it only applied to a single reseller WHM.

For this fix, I deleted the .whmtheme in the user's root directory. In .whmthere was "blue". I guess this is an invalid WHM theme.

Hope this helps.

 

[Cash]

I am using Current version to few servers, all is facing same problem during try to change the WHM Skin....

 

[oulzac]

It appears that only the X theme for WHM is compatible with version 10.6.0.
If you have this problem with a reseller, in that users /home/username is a file called .whmtheme edit this file to reflect x, I had three resellers who were using blue, and one using black, all I did was change this to x, and there whm works fine now. I hope you guys come out with a solution for this theme issue, as many people do not like the x theme.

 

[Cash]

It appears that only the X theme for WHM is compatible with version 10.6.0.
If you have this problem with a reseller, in that users /home/username is a file called .whmtheme edit this file to reflect x, I had three resellers who were using blue, and one using black, all I did was change this to x, and there whm works fine now. I hope you guys come out with a solution for this theme issue, as many people do not like the x theme.

Thank you. It is work for me after edit .whmtheme.

 

[chirpy]

Looks like a workaround has gone in for this:

10.6.0 (build 46) - EDGE Tree Linux i686
Prevent old whm themes which are no longer compatible from being used (and ending up with a blank whm)

 

[ukhost4u]

If you get this error on your root account here is the fix:

SSH your server:

pico /root/.whmtheme

edit anything it says to x and save.

The above solution works for resellers but if you root account is effected this is what you need to do!