mein1030

Registered
Jul 17, 2003
3
0
151
This is happening on 10.6.0 Release/Stable and Edge

Tried all the common things... /scripts/upcp --force

Even tried replacing the cpanel/whm binaries them ones from another server.. same version.. that is working. About half of our servers have this problem and half don't. All started when we upgraded to 10.6.0 Release.

Cpanel loads + works fine. It's just WHM that shows a blank screen. It's just not loading them skin or something. If I put a file in /usr/local/cpanel/whostmgr/docroot I can access it fine using something like.

http://server.servername.com:2086/file

I'm at my wits end here.. does anyone have any ideas?
 

mein1030

Registered
Jul 17, 2003
3
0
151
also stracing cpsrvd sticks at:

wait4(-1, [WIFEXITED(s) && WEXITSTATUS(s) == 0], WNOHANG, NULL) = 13601
wait4(-1, 0xbffff888, WNOHANG, NULL) = 0
select(8, [3 4 5], NULL, NULL, NULL
 

sparek-3

Well-Known Member
Aug 10, 2002
2,114
254
388
cPanel Access Level
Root Administrator
I too am experiencing this problem. Although it is just one of our resellers on the server that is having problems. The root login to the WHM works fine. What operating system are you running? This is happening on one of our older server that is running Redhat 7.3. Perhaps there is something we have in common that might be causing a conflict?
 

Moriarty

Registered
Aug 21, 2005
1
0
151
I am also having this problem. I upgraded to cpanel 10.6.0 RELEASE and now when I login to WHM I just get a blank screen. I'm running RHEL.
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,437
33
473
Go on, have a guess
Well, all people aren't having the problem - I'm not.

Anyway, if you haven't already, you should log support tickets directly with cPanel for the issue and get them to investigate it for you.
 

strikinado

Well-Known Member
Apr 28, 2005
71
0
156
All peoples in this topic is having this problem... this is not enough?

Cpanel Release - WHM 10.6.0 cPanel 10.6.0-R16

I have 5 servers with this SAME version and SAME problem.

Please help
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,481
35
208
cPanel Access Level
DataCenter Provider
strikinado said:
All peoples in this topic is having this problem... this is not enough?

Cpanel Release - WHM 10.6.0 cPanel 10.6.0-R16

I have 5 servers with this SAME version and SAME problem.

Please help
I'd be happy to help you, but I'm not having the problem either so I can't begin to guess the cause.
 

jdarow

Well-Known Member
PartnerNOC
May 30, 2003
88
1
156
Michigan, US
cPanel Access Level
DataCenter Provider
I had this problem as well, except it only applied to a single reseller WHM.

For this fix, I deleted the .whmtheme in the user's root directory. In .whmthere was "blue". I guess this is an invalid WHM theme.

Hope this helps.
 

Cash

Well-Known Member
Jun 9, 2004
47
0
156
I am using Current version to few servers, all is facing same problem during try to change the WHM Skin.... :(
 

oulzac

Well-Known Member
Aug 7, 2005
131
0
166
It appears that only the X theme for WHM is compatible with version 10.6.0.
If you have this problem with a reseller, in that users /home/username is a file called .whmtheme edit this file to reflect x, I had three resellers who were using blue, and one using black, all I did was change this to x, and there whm works fine now. I hope you guys come out with a solution for this theme issue, as many people do not like the x theme.

;)
 

Cash

Well-Known Member
Jun 9, 2004
47
0
156
oulzac said:
It appears that only the X theme for WHM is compatible with version 10.6.0.
If you have this problem with a reseller, in that users /home/username is a file called .whmtheme edit this file to reflect x, I had three resellers who were using blue, and one using black, all I did was change this to x, and there whm works fine now. I hope you guys come out with a solution for this theme issue, as many people do not like the x theme.

;)

Thank you. It is work for me after edit .whmtheme.
 

ukhost4u

Active Member
PartnerNOC
Apr 24, 2003
42
0
156
If you get this error on your root account here is the fix:

SSH your server:

pico /root/.whmtheme

edit anything it says to x and save.

The above solution works for resellers but if you root account is effected this is what you need to do!