WHM constantly blocks me

Clemenzas

Member
Jan 16, 2021
10
1
3
Spain
cPanel Access Level
Website Owner
Hi guys,

It is impossible to access WHM from my PC. I have changed IP and the access is active, but at the first attempt, I am blocked again.

I have accessed with the same username and password from my mobile phone and there is no problem. I add the IP to the firewall safe list and everything ok. But I try to access from PC and I am still blocked.

I have deactivated the firewall and ..... I'm still blocked!

What can I do?
 
Last edited by a moderator:

kodeslogic

Well-Known Member
Apr 26, 2020
293
103
118
IN
cPanel Access Level
Root Administrator
I suspect something is attempting to connect to that server with the incorrect credentials along with your logins.

Check ConfigServer Security & Firewall > Server Information > Search System Logs, search for the IP that was blocked and you will see why it was blocked.
 
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Clemenzas

Member
Jan 16, 2021
10
1
3
Spain
cPanel Access Level
Website Owner
I suspect something is attempting to connect to that server with the incorrect credentials along with your logins.

Check ConfigServer Security & Firewall > Server Information > Search System Logs, search for the IP that was blocked and you will see why it was blocked.
Thanks for help!

I have followed your instructions and I don't see anything strange, there is no report. I have checked the IP in another firewall option and I see this (attached screenshots). what can it be?

Screenshot_2021-05-31-12-35-18-074_com.android.chrome.jpgScreenshot_2021-05-31-12-38-17-233_com.android.chrome.jpgScreenshot_2021-05-31-12-38-51-960_com.android.chrome.jpg
 

kodeslogic

Well-Known Member
Apr 26, 2020
293
103
118
IN
cPanel Access Level
Root Administrator
IP is blocked by cPHulk Brute Force Protection
Whitelist the IP in Home »Security Center »cPHulk Brute Force Protection »Whitelist Management
 
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