WHM/cPanel access problems

H

hessczoo

Registered
Dec 4, 2013
2
0
1
cPanel Access Level
Root Administrator
Hi,

I can access cPanel/WHM from my IP address, no problem. However when I try to access it with my FQDN, which has an A entry, it won't let me in. I can do a nslookup, and the domain resolves. Is there a setting I need to set to allow me in with this hostname?

Thanks!
 
cPanelMichael

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,260
463
Hello :)

It sounds like this is a DNS cache issue. Does it bring up the authentication prompt for the cPanel service, or does the hostname itself fail to resolve for any service (e.g. Apache)?

Thank you.
 
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