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WHM/cPanel access problems

Discussion in 'General Discussion' started by hessczoo, Dec 9, 2013.

  1. hessczoo

    hessczoo Registered

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    Hi,

    I can access cPanel/WHM from my IP address, no problem. However when I try to access it with my FQDN, which has an A entry, it won't let me in. I can do a nslookup, and the domain resolves. Is there a setting I need to set to allow me in with this hostname?

    Thanks!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It sounds like this is a DNS cache issue. Does it bring up the authentication prompt for the cPanel service, or does the hostname itself fail to resolve for any service (e.g. Apache)?

    Thank you.
     
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