WHM/Cpanel bug

[centaur777]

Hello

There appears to be a major bug in WHM/Cpanel. Details mentioned below. Can anyone suggest a solution?

Example of bug:

1. I allocate 10 MB to a mailbox user "[email protected]".

2. Joe logs in through webmail and creates five folders besides "Inbox".

3. He keeps only 5 MB mails in Inbox and keeps moving new mails that reach his inbox to folders created by him.

4. Over time each "new folder" grows to around 20 MB. Five new folders created by him are using 20*5 =100 MB storage.

5. WHM/Cpanel does not take into account the new folders (created by Joe) when calculating quota. Therefore Joe can store 100 MB or unlimited mails in his mailbox that was originally allocated 10 MB space.

cPanel support response to this issue is:

"The quota only applies to mail that is in the inbox. So while the total usage including mail
saved in numerous folders is above the quota, it doesn't actually get enforced until that amount is surpassed by only the contents of the inbox folder."


In a nutshell, the above means that every mail user on WHM box can have unlimited storage beyond the space allocated by site/server admin to the user ???

Can anyone help.

 

[dgbaker]

You should put a bugzilla report in to have this addressed. http://bugzilla.cpanel.net

 

[centaur777]

hi

As per your suggestion I have reported the bug at bugzila site.

Meanwhile, if anyone has a solution or workaround to the above issue, please post here.

Thanks

 

[cPanelNick]

http://bugzilla.cpanel.net/show_bug.cgi?id=845

 

[centaur777]

Thanks for the update.

1. As mentioned on http://bugzilla.cpanel.net/show_bug.cgi?id=845 has the application of patch for Exim 4.51 resolved the issue for those who have applied it?

2. Based on your experience does the Exim patch break WHM or anything else or is it safe enough for us to apply immediately?

 

[centaur777]

Anyone who has the solution / answer to above queries?

 

[centaur777]

It has been quite some time.

Has the application of patch for Exim 4.51 resolved the issue:

that allows users to use unlimited available disk space for their mail by creating folders through Webmail?

 

[chirpy]

That was fixed some months ago.

 

[centaur777]

Wonderful. Just tested it on my server. Bug has vanished.

Only those users who managed to exceed during bug-time are still continuing to exceed. I will have to work on that.

Many congratulations to the CPanel Support Team. Keep up the good work guys and make this the best server panel in the world.