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WHM/Cpanel bug

Discussion in 'General Discussion' started by centaur777, Jun 15, 2005.

  1. centaur777

    centaur777 Active Member

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    Hello

    There appears to be a major bug in WHM/Cpanel. Details mentioned below. Can anyone suggest a solution?

    Example of bug:

    1. I allocate 10 MB to a mailbox user "joe@hisdomain.com".

    2. Joe logs in through webmail and creates five folders besides "Inbox".

    3. He keeps only 5 MB mails in Inbox and keeps moving new mails that reach his inbox to folders created by him.

    4. Over time each "new folder" grows to around 20 MB. Five new folders created by him are using 20*5 =100 MB storage.

    5. WHM/Cpanel does not take into account the new folders (created by Joe) when calculating quota. Therefore Joe can store 100 MB or unlimited mails in his mailbox that was originally allocated 10 MB space.

    cPanel support response to this issue is:

    "The quota only applies to mail that is in the inbox. So while the total usage including mail
    saved in numerous folders is above the quota, it doesn't actually get enforced until that amount is surpassed by only the contents of the inbox folder."


    In a nutshell, the above means that every mail user on WHM box can have unlimited storage beyond the space allocated by site/server admin to the user ???

    Can anyone help.
     
  2. dgbaker

    dgbaker Well-Known Member
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  3. centaur777

    centaur777 Active Member

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    hi

    As per your suggestion I have reported the bug at bugzila site.

    Meanwhile, if anyone has a solution or workaround to the above issue, please post here.

    Thanks
     
  4. cPanelNick

    cPanelNick Administrator
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  5. centaur777

    centaur777 Active Member

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    Thanks for the update.

    1. As mentioned on http://bugzilla.cpanel.net/show_bug.cgi?id=845 has the application of patch for Exim 4.51 resolved the issue for those who have applied it?

    2. Based on your experience does the Exim patch break WHM or anything else or is it safe enough for us to apply immediately?
     
  6. centaur777

    centaur777 Active Member

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    Anyone who has the solution / answer to above queries?
     
  7. centaur777

    centaur777 Active Member

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    It has been quite some time.

    Has the application of patch for Exim 4.51 resolved the issue:

    that allows users to use unlimited available disk space for their mail by creating folders through Webmail?
     
  8. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    That was fixed some months ago.
     
  9. centaur777

    centaur777 Active Member

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    Wonderful. Just tested it on my server. Bug has vanished.

    Only those users who managed to exceed during bug-time are still continuing to exceed. I will have to work on that.

    Many congratulations to the CPanel Support Team. Keep up the good work guys and make this the best server panel in the world.
     
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