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WHM&cPanel Disk Used shows Incorrect Values

Discussion in 'General Discussion' started by KotLoki, Oct 23, 2012.

  1. KotLoki

    KotLoki Registered

    Feb 6, 2012
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    cPanel Access Level:
    Root Administrator

    I have a problem on my VPS with Disk Used space counting in WHM and cPanel.

    For example user has disk quota 1000MB, but WHM counts 4967MB, which is not correct.
    In cPanel i see that this 4GB is in Other Files.
    First question is - How I can see this "other files" without finding them bymyself with find -u username, which utility cPanel uses to find this files and which utility it uses to count disk used by this "other files"? Its already three questions :).

    Next. I have found that this is common problem.
    I google it and found some solutions how to fix quotas:

    - i try this - fixquotas
    - this - resetquotas
    - this - initquotas
    - this - restart VPS
    - this - restart host server
    - this - quotacheck -avugm
    - this - quotacheck -avugmf
    - this - quotacheck -avugmfc
    - this - tried to delete ~/.cpanel/datastore/quota_-v
    - this - tried to delete /usr/local/apache/domlogs/[username]/*
    - this - clean the /tmp/*
    - this - fsck /

    I don't have new ideas, some help will be very useful. Thanks in advance.

    Hope you understand my bad english :).

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