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WHM & cPanel Intermittent Login allowed

Discussion in 'General Discussion' started by CraftyPanda, Jan 4, 2013.

  1. CraftyPanda

    CraftyPanda Well-Known Member

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    Hi all,

    I have a new dedicated WHM/Cpanel server, everything is working great up to now, but the strangest thing is happening when i try to log in sometimes. I will try to log in a maybe 2 out of 5 times it will tell me my username and password are incorrect(invalid logon) for all accounts I try (root or domain accounts) I use lastpass in chrome so i know its not me typing it in wrong, if i come back to it 5 minutes later it lets me straight in.

    Anyone got any ideas?

    Andy
     
  2. quietFinn

    quietFinn Well-Known Member

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    re: WHM & cPanel Intermittent Login allowed

    Does that happen if you log in using your server's IP?

    http://<serversIP>:2086

    For root logins you could check how it looks in /var/log/secure
     
  3. CraftyPanda

    CraftyPanda Well-Known Member

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    Hi,

    Yeah it happens whatever way i try to log in. When you say i could check how it looks in /var/log/secure, is that through whm or ssh?

    Thank you
     
  4. menkom

    menkom Member

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    CraftyPanda... did you ever get this issue resolved as i am having the same behaviour with my cpanel and whm logins using chrome and lastpass. Any info on this would be much appreciated. Cheers!
     
  5. rachelm

    rachelm Well-Known Member

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    We come across this issue all the time. Turn of cphulkd, that is always the culprit. For some reason it's very sensitive. Too sensitive. If I happen to be logged into SSH at the same time I also connect via sftp, then if I try to open WHM I get locked out (well I did when I tested, then I turned it back off).

    This has pretty much always been the way cphulkd works. Most users don't notice it because they don't open more than 1 or 2 connections to the server (usually ftp and WHM or cpanel and WHM). But add 1 more and after a minute or so it'll block you.
     
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